Does WellSense Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, WellSense Health Plan employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at WellSense Health Plan. This rating has decreased by 20% over the last 12 months.

How satisfied are employees working at WellSense Health Plan?

49% of WellSense Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WellSense Health Plan 3.9 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at WellSense Health Plan?

Customer Service Representative (17) , Manager (9) , Member and Provider Service Representative (8) , Customer Care Representative (7) , Customer Service Representative (CSR) (4) , Member Service Representative (4) , Administrative Assistant (3) , Care Coordinator (3) , Care Manager (3) , (2) , Actuarial Analyst (2) , Analyst (2) , Call Center Representative (2) , Case Manager (2) , Community Outreach (2)

What are the pros of working at WellSense Health Plan according to real employee reviews?

"Great benefits and overtime availability" ((in 34 reviews)); "The people here are great" ((in 20 reviews)); "The pay is good but not worth the stress" ((in 15 reviews)); "Good pay and get to work from home" ((in 15 reviews)); "Competitive Salary" ((in 7 reviews))

What are the cons of working at WellSense Health Plan according to real employee reviews?

"The only problem was with management always." ((in 14 reviews)); "poor communication, no leadership" ((in 11 reviews)); "Training is long and slow." ((in 8 reviews)); "Manager is clueless" ((in 7 reviews)); "The friends have no personal skills no real drive to work with the current staff only there for the money" ((in 5 reviews))

What are employees saying about WellSense Health Plan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WellSense Health Plan layoffs and their outlook for job security at WellSense Health Plan in 2026.

What are the top reviewed WellSense Health Plan locations?

Boston , Charlestown , Manchester , Springfield , New York , Syracuse , Norman , Charleston , Charlestown , Los Angeles , Londonderry , Rochester , Cambridge , Framingham , Lowell , Somerville , Stoughton , Great Barrington , Ware , Worcester

WellSense Health Plan reviews

3.2

49% would recommend to a friend

(245 total reviews)

Ellen Ginman

Not enough data to show CEO approval

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (245 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WellSense Health Plan has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WellSense Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

245 reviews

2.0

Aug 21, 2020

Not a positive place for woman executives

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great pay and benefits; excellent mission; coworkers

Cons

tumultuous change in upper management; C suite 100% turned over in a year and new management has dislike/distrust of smart women. Prior CEO was very inclusive and made a point to lift up other women. Current management has pushed many women out who were talented, hard working, intelligent and passionate about the work with little explanation.

3.0

Apr 1, 2020

Lots of Room for Improvement

Project manager

Recommend

CEO approval

Business Outlook

Pros

Mission driven; opportunities for growth

Cons

Poor management; favoritism drives upward mobility

WellSense Health Plan Response

6y

Thanks for posting about your experience, the recognition of our mission driven work and career development opportunities. These are certainly very exciting aspects of our work environment and we are proud of that. Our job shadowing and mentor programs continue to be popular vehicles to prepare employees for their next roles. We realize that we can still improve. We’re working to better clarify career trajectory and what it takes to advance with us and that will differ by level and department. We remain strongly committed to upward mobility for our employees.

2.0

Mar 31, 2020

Bad Upper Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Depending on manager, flexible work from home balance. Good health insurance and 401 match. Good mission.

Cons

No transparency from upper management. Lots of moving parts in the exec level with little communication. Benefits and culture has changed a lot since merging with the hospital - not the the same, close culture as a few years ago, as pretty much there is a whole new C suite. Some supervisors aren’t willing to teach so it could be a toss up in your experience and learning.

WellSense Health Plan Response

6y

We appreciate your feedback and we’re glad you are satisfied with our remote work options, benefits and company mission. We agree that these are all very important pieces of our employment experience. Regarding your other feedback, it is always a goal of our senior leadership to constantly feed communication to our teams. It is also a priority of our senior leaders to be as transparent as they possibly can be, and we appreciate your insight. Thank you for all that you do.

Viewing 139 - 141 of 245 Reviews

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Jobs at WellSense Health Plan

Operations Manager, Care Management Programs

Claims Quality Inspector

Prior Authorization Medical Clinician

Inpatient Utilization Management Clinician

Director of Sourcing & Supplier Management