Does WellSense Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, WellSense Health Plan employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at WellSense Health Plan. This rating has decreased by 20% over the last 12 months.

How satisfied are employees working at WellSense Health Plan?

49% of WellSense Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WellSense Health Plan 3.9 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at WellSense Health Plan?

Customer Service Representative (17) , Manager (9) , Member and Provider Service Representative (8) , Customer Care Representative (7) , Customer Service Representative (CSR) (4) , Member Service Representative (4) , Administrative Assistant (3) , Care Coordinator (3) , Care Manager (3) , (2) , Actuarial Analyst (2) , Analyst (2) , Call Center Representative (2) , Case Manager (2) , Community Outreach (2)

What are the pros of working at WellSense Health Plan according to real employee reviews?

"Great benefits and overtime availability" ((in 32 reviews)); "The people here are great" ((in 24 reviews)); "The pay is good but not worth the stress" ((in 15 reviews)); "Mostly autonomous work environment, work from home three days a week if you meet certain requirements, understanding if days off are needed" ((in 15 reviews)); "Competitive Salary" ((in 7 reviews))

What are the cons of working at WellSense Health Plan according to real employee reviews?

"Poor management very unprofessional high turnover rate very stressful work environment ." ((in 16 reviews)); "poor communication, no leadership" ((in 10 reviews)); "Manager is clueless" ((in 7 reviews)); "Training is long and slow." ((in 6 reviews)); "The friends have no personal skills no real drive to work with the current staff only there for the money" ((in 5 reviews))

What are employees saying about WellSense Health Plan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WellSense Health Plan layoffs and their outlook for job security at WellSense Health Plan in 2026.

What are the top reviewed WellSense Health Plan locations?

Boston , Charlestown , Manchester , Springfield , New York , Syracuse , Norman , Charleston , Charlestown , Los Angeles , Londonderry , Rochester , Cambridge , Framingham , Lowell , Somerville , Stoughton , Great Barrington , Ware , Worcester

WellSense Health Plan reviews

3.2

49% would recommend to a friend

(245 total reviews)

Ellen Ginman

Not enough data to show CEO approval

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WellSense Health Plan has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WellSense Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

245 reviews

2.0

Dec 7, 2021

Limited Growth

Manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, remote work options, mediocre work environment, some departments are good

Cons

Management don't care about your growth, limited opportunities for internal candidates, low salary. More work and no one recognizes your hard work, when you talk about your promotion, management gives you a same reply that they are looking into this. Forget about the growth, they never raise your pay or give bonuses, only like 2.5% every year with a weird rating scheme. Underpaid, management don't care, bad 403b match.....and list goes on.

1.0

Aug 24, 2018

Promoting talented employees is at a nil

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great pay and benefits for employees

Cons

Bad management, no opportunities for employees to advance. If they have an employee who is more than capable to do job they do not promote seek friends to fill positions. The friends have no personal skills no real drive to work with the current staff only there for the money

WellSense Health Plan Response

7y

Thanks for the detailed review and suggestions! We are proud to offer a very competitive benefits program to our employees. We recognize that development for our employees is vital to our continued growth and success. We are proud to have very active mentoring, job shadowing, internship and internal job posting programs. We will share your feedback with our internal leadership teams to identify areas for improvement

1.0

May 18, 2016

Member service rep

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay is good but not worth the stress

Cons

Poor management very unprofessional high turnover rate very stressful work environment . If your late to work that an occurrence from beak it's an occurrence late from lunch it's an occurrence 6 occurrence they fire immediately they do not appreciate or value employee very disorganized company . Would never recommend

Viewing 16 - 18 of 245 Reviews

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Jobs at WellSense Health Plan

Behavioral Health Utilization Manager (temporary)

BH Medical Director (Per Diem)

Claims Quality Inspector

Manager of Member and Provider Service