Does WellSense Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, WellSense Health Plan employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at WellSense Health Plan. This rating has decreased by 20% over the last 12 months.

How satisfied are employees working at WellSense Health Plan?

49% of WellSense Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WellSense Health Plan 3.9 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at WellSense Health Plan?

Customer Service Representative (17) , Manager (9) , Member and Provider Service Representative (8) , Customer Care Representative (7) , Customer Service Representative (CSR) (4) , Member Service Representative (4) , Administrative Assistant (3) , Care Coordinator (3) , Care Manager (3) , (2) , Actuarial Analyst (2) , Analyst (2) , Call Center Representative (2) , Case Manager (2) , Community Outreach (2)

What are the pros of working at WellSense Health Plan according to real employee reviews?

"Great benefits and overtime availability" ((in 34 reviews)); "The people here are great" ((in 23 reviews)); "Mostly autonomous work environment, work from home three days a week if you meet certain requirements, understanding if days off are needed" ((in 16 reviews)); "The pay is good but not worth the stress" ((in 15 reviews)); "flexible taking time off" ((in 6 reviews))

What are the cons of working at WellSense Health Plan according to real employee reviews?

"Poor management very unprofessional high turnover rate very stressful work environment ." ((in 15 reviews)); "Speckled with leadership wanting the best for themselves and oblivious to the impact of their decisions and indecisions" ((in 11 reviews)); "Training is long and slow." ((in 9 reviews)); "Manager is clueless" ((in 7 reviews)); "Management don't care about your growth, limited opportunities for internal candidates, low salary." ((in 6 reviews))

What are employees saying about WellSense Health Plan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WellSense Health Plan layoffs and their outlook for job security at WellSense Health Plan in 2026.

What are the top reviewed WellSense Health Plan locations?

Boston , Charlestown , Manchester , Springfield , New York , Syracuse , Norman , Charleston , Charlestown , Los Angeles , Londonderry , Rochester , Cambridge , Framingham , Lowell , Somerville , Stoughton , Great Barrington , Ware , Worcester

WellSense Health Plan reviews

3.2

49% would recommend to a friend

(245 total reviews)

Ellen Ginman

Not enough data to show CEO approval

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WellSense Health Plan has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WellSense Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

245 reviews

3.0

Jun 11, 2023

M

Member and provider service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits, communication, progression, metrics, no commute

Cons

It’s a call center job

WellSense Health Plan Response

3y

Thank you for your review. We're glad to hear that you valued your time working at WellSense and we're committed to providing the best environment possible for our teams. We appreciate your input. Your Friends at WellSense

5.0

Jun 9, 2023

Great Place to Work!

Member and provider service representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits, great support, ability to move up fairly quickly, and great leadership. They also show that they really care about the employees by checking in on us, providing effective training, sending great gifts, and finding ways to give us extra days off with pay! They have treated me with dignity and always make sure that I have the tools to do my job effectively. There’s also plenty of opportunity for quick growth in the company as well. This is by far THE best company I’ve worked for.

Cons

I really can’t think of any, to be honest.

WellSense Health Plan Response

3y

Thanks for the review and we’re happy to hear your experience has been positive. We're proud of the culture of support, growth and development that we’re building. We are dedicated to ensuring all of our employees feel valued and supported. We take pride in recognizing everyone’s hard work and accomplishments, and giving those extra days shows our appreciation and provides more opportunities for work-life balance. Thank you for mentioning this in your review. Your Friends at WellSense

5.0

Mar 25, 2023

I love my job!

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

It's a great company to work for and the people are so nice!

Cons

During open enrollment the calls come in back to back so it can be a little hectic.

WellSense Health Plan Response

3y

Thank you for sharing your experience working at WellSense! We're glad to hear that you find our company to be a great place to work. Our team's positive attitude and dedication are crucial to our success, and we're delighted to have you on board. Your Friends at WellSense

Viewing 187 - 189 of 245 Reviews

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Jobs at WellSense Health Plan

Operations Manager, Care Management Programs

Director of Sourcing & Supplier Management

Claims Quality Inspector

Prior Authorization Medical Clinician

Inpatient Utilization Management Clinician