Does WellSense Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, WellSense Health Plan employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at WellSense Health Plan. This rating has decreased by 20% over the last 12 months.

How satisfied are employees working at WellSense Health Plan?

49% of WellSense Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WellSense Health Plan 3.9 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at WellSense Health Plan?

Customer Service Representative (17) , Manager (9) , Member and Provider Service Representative (8) , Customer Care Representative (7) , Customer Service Representative (CSR) (4) , Member Service Representative (4) , Administrative Assistant (3) , Care Coordinator (3) , Care Manager (3) , (2) , Actuarial Analyst (2) , Analyst (2) , Call Center Representative (2) , Case Manager (2) , Community Outreach (2)

What are the pros of working at WellSense Health Plan according to real employee reviews?

"Great benefits and overtime availability" ((in 32 reviews)); "The people here are great" ((in 24 reviews)); "The pay is good but not worth the stress" ((in 15 reviews)); "Mostly autonomous work environment, work from home three days a week if you meet certain requirements, understanding if days off are needed" ((in 15 reviews)); "Competitive Salary" ((in 7 reviews))

What are the cons of working at WellSense Health Plan according to real employee reviews?

"Poor management very unprofessional high turnover rate very stressful work environment ." ((in 16 reviews)); "poor communication, no leadership" ((in 10 reviews)); "Manager is clueless" ((in 7 reviews)); "Training is long and slow." ((in 6 reviews)); "The friends have no personal skills no real drive to work with the current staff only there for the money" ((in 5 reviews))

What are employees saying about WellSense Health Plan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WellSense Health Plan layoffs and their outlook for job security at WellSense Health Plan in 2026.

What are the top reviewed WellSense Health Plan locations?

Boston , Charlestown , Manchester , Springfield , New York , Syracuse , Norman , Charleston , Charlestown , Los Angeles , Londonderry , Rochester , Cambridge , Framingham , Lowell , Somerville , Stoughton , Great Barrington , Ware , Worcester

WellSense Health Plan reviews

3.2

49% would recommend to a friend

(245 total reviews)

Ellen Ginman

Not enough data to show CEO approval

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WellSense Health Plan has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WellSense Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

245 reviews

2.0

Jun 27, 2025

Excellent benefits high turnover

Manager

Recommend

CEO approval

Business Outlook

Pros

Excellent benefit plans and work life balance

Cons

Leadership can be hypocritical and there is high turnover

WellSense Health Plan Response

11mo

Thank you for your feedback and for being part of the WellSense team. We’re glad to hear that you value our benefits and work-life balance—these are priorities we strive to uphold across the organization. While healthcare is a dynamic industry with frequent changes, we’re actively working to strengthen team stability and build trust through transparent communication and consistent support. Thank you again for sharing your perspective. Your Friends at WellSense

5.0

May 22, 2025

Great Company

Clinical review nurse

Recommend

CEO approval

Business Outlook

Pros

Helps the Community Competitive Salary Great Benefits Diversity

Cons

Organizational Structure can use some improvement Lacks Incentive Programs

WellSense Health Plan Response

1y

Thank you for your kind review and for your continued service over the years. We’re glad to hear you value our mission, benefits and commitment to diversity. Supporting the community is central to our work, and it’s great to know that’s meaningful to you. We also appreciate your note about structure and incentives—this feedback helps guide our ongoing improvements. Thanks for being part of the WellSense team. Your Friends at WellSense

2.0

Apr 23, 2025

Alot of training then sent to the wolves

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Alot of training was done.

Cons

With all the training recieved, it seemed as though what was tought didn't help with taking calls and getting customers the help they needed. Also, the shift i was hired for was not the shift I had to work.

WellSense Health Plan Response

1y

Thank you for sharing your feedback. We strive to provide comprehensive training, but we understand that the transition from training to live call handling can be challenging at times. We’re committed to improving how we onboard and retain talent, and while your experience does not reflect the standards we strive for, your feedback helps inform future improvements. Your Friends at WellSense

Viewing 19 - 21 of 245 Reviews

Top companies for "Compensation and Benefits" near you

Liberty Mutual Insurance

3.8★Compensation & Benefits

Progressive Insurance

3.9★Compensation & Benefits

USAA

3.8★Compensation & Benefits

Travelers

4.2★Compensation & Benefits

Jobs at WellSense Health Plan

Operations Manager, Care Management Programs

Manager of Member and Provider Service

Quality Performance Strategist

Director of Sourcing & Supplier Management