Does WellSense Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, WellSense Health Plan employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at WellSense Health Plan. This rating has decreased by 20% over the last 12 months.

How satisfied are employees working at WellSense Health Plan?

49% of WellSense Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WellSense Health Plan 3.9 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at WellSense Health Plan?

Customer Service Representative (17) , Manager (9) , Member and Provider Service Representative (8) , Customer Care Representative (7) , Customer Service Representative (CSR) (4) , Member Service Representative (4) , Administrative Assistant (3) , Care Coordinator (3) , Care Manager (3) , (2) , Actuarial Analyst (2) , Analyst (2) , Call Center Representative (2) , Case Manager (2) , Community Outreach (2)

What are the pros of working at WellSense Health Plan according to real employee reviews?

"Great benefits and overtime availability" ((in 32 reviews)); "The people here are great" ((in 24 reviews)); "The pay is good but not worth the stress" ((in 15 reviews)); "Mostly autonomous work environment, work from home three days a week if you meet certain requirements, understanding if days off are needed" ((in 15 reviews)); "Competitive Salary" ((in 7 reviews))

What are the cons of working at WellSense Health Plan according to real employee reviews?

"Poor management very unprofessional high turnover rate very stressful work environment ." ((in 16 reviews)); "poor communication, no leadership" ((in 10 reviews)); "Manager is clueless" ((in 7 reviews)); "Training is long and slow." ((in 6 reviews)); "The friends have no personal skills no real drive to work with the current staff only there for the money" ((in 5 reviews))

What are employees saying about WellSense Health Plan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WellSense Health Plan layoffs and their outlook for job security at WellSense Health Plan in 2026.

What are the top reviewed WellSense Health Plan locations?

Boston , Charlestown , Manchester , Springfield , New York , Syracuse , Norman , Charleston , Charlestown , Los Angeles , Londonderry , Rochester , Cambridge , Framingham , Lowell , Somerville , Stoughton , Great Barrington , Ware , Worcester

WellSense Health Plan reviews

3.2

49% would recommend to a friend

(245 total reviews)

Ellen Ginman

Not enough data to show CEO approval

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WellSense Health Plan has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WellSense Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

245 reviews

1.0

Apr 22, 2025

if you need a job fast

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

monday through friday schedules, able to wfh

Cons

everything else, severly micromanaged, prepare to be a robot

WellSense Health Plan Response

1y

Thank you for your feedback. We’re glad to know that you value the consistent weekday schedule and flexibility of working from home. While we strive to maintain structure and compliance in our operations, we are actively looking at how we can empower employees while still supporting high standards and team collaboration. Your voice matters, and we’ll explore ways to continue to foster a workplace where team members feel both supported and respected. Thank you for being part of the WellSense team. Your Friends at WellSense

5.0

Mar 20, 2025

Great to learn and grow

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

This is a great company to learn and grow in. Your is supported at all levels of management. Pretty reasonable with things come up. Overall nothing to complain about.

Cons

January is extremely busy so any time off you should request few months in advance

WellSense Health Plan Response

1y

Thank you for sharing your positive experience at WellSense. We're delighted to hear that you feel supported by all levels of management and appreciate the opportunities to learn and grow within our company. Creating an environment where team members feel valued and supported is important to us. Your practical advice about requesting time off well in advance during our busy January period is helpful for both current and prospective team members. Thank you for being a valued part of the WellSense team. Your Friends at WellSense

3.0

Mar 17, 2025

Was Let go for THREE points

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very good pay friendly employers great benefits

Cons

Training. There is a lot of information. You have to get an 80 percent each time you have an assessment. You are allowed to have one retake but if you don't get 80 percent or above, they eliminate your employment which is contradicting cause all throughout training, they mention they don't expect us to remember everything, and we have a 'great support system' to help you out. I was let go for having 77/80 percent on my last assessment before going on to the transition team. I was floored. THREE POINTS!

WellSense Health Plan Response

1y

Thank you for sharing your feedback about your experience at WellSense. We appreciate your positive comments about the pay, friendly employers and benefits we offer. Our overall training process and assessments undergo consistent updates to support an ever-changing industry, and we appreciate your insight as we continue to improve how we support our staff’s growth. We wish you the best in your future endeavors. Your Friends at WellSense

Viewing 22 - 24 of 245 Reviews

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Jobs at WellSense Health Plan

Operations Manager, Care Management Programs

Manager of Member and Provider Service

Quality Performance Strategist

Director of Sourcing & Supplier Management