Does WellSense Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, WellSense Health Plan employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at WellSense Health Plan. This rating has decreased by 20% over the last 12 months.

How satisfied are employees working at WellSense Health Plan?

49% of WellSense Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WellSense Health Plan 3.9 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at WellSense Health Plan?

Customer Service Representative (17) , Manager (9) , Member and Provider Service Representative (8) , Customer Care Representative (7) , Customer Service Representative (CSR) (4) , Member Service Representative (4) , Administrative Assistant (3) , Care Coordinator (3) , Care Manager (3) , (2) , Actuarial Analyst (2) , Analyst (2) , Call Center Representative (2) , Case Manager (2) , Community Outreach (2)

What are the pros of working at WellSense Health Plan according to real employee reviews?

"Great benefits and overtime availability" ((in 32 reviews)); "The people here are great" ((in 24 reviews)); "The pay is good but not worth the stress" ((in 15 reviews)); "Mostly autonomous work environment, work from home three days a week if you meet certain requirements, understanding if days off are needed" ((in 15 reviews)); "Competitive Salary" ((in 7 reviews))

What are the cons of working at WellSense Health Plan according to real employee reviews?

"Poor management very unprofessional high turnover rate very stressful work environment ." ((in 16 reviews)); "poor communication, no leadership" ((in 10 reviews)); "Manager is clueless" ((in 7 reviews)); "Training is long and slow." ((in 6 reviews)); "The friends have no personal skills no real drive to work with the current staff only there for the money" ((in 5 reviews))

What are employees saying about WellSense Health Plan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WellSense Health Plan layoffs and their outlook for job security at WellSense Health Plan in 2026.

What are the top reviewed WellSense Health Plan locations?

Boston , Charlestown , Manchester , Springfield , New York , Syracuse , Norman , Charleston , Charlestown , Los Angeles , Londonderry , Rochester , Cambridge , Framingham , Lowell , Somerville , Stoughton , Great Barrington , Ware , Worcester

WellSense Health Plan reviews

3.2

49% would recommend to a friend

(245 total reviews)

Ellen Ginman

Not enough data to show CEO approval

50% positive business outlook

WellSense Health Plan has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

245 reviews

1.0

Jan 26, 2025

Do not recommend

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Generous PTO policy and remote work

Cons

Leadership, disorganization, no room for growth, pay

WellSense Health Plan Response

1y

We’re glad to hear you appreciate our PTO policy and remote work flexibility. At WellSense, we are committed to fostering strong leadership, continuous organizational improvements, and creating opportunities for professional growth. We recognize that there is always room to evolve, and we remain focused on supporting our employees and enhancing the overall work experience. We appreciate your contributions and are glad to have you as part of the team. Your Friends at WellSense

1.0

Jan 8, 2025

Would not work here again

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Work remotely, so no commute

Cons

Leadership, culture, abuse, lack of training, lack of answers to assist

WellSense Health Plan Response

1y

Thank you for sharing your feedback about your experience at WellSense. We’re glad to hear you valued the remote work aspect of our company. We regret that your time with us didn’t meet your expectations. We take feedback like yours seriously and remain committed to fostering a positive culture and providing the tools our team members need to succeed. We wish you the best in your future endeavors. Your Friends at WellSense

2.0

Jan 1, 2025

Expect too much for the pay

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits, fully remote, equipment provided.

Cons

Training is long and slow. What was being done in 8-10 weeks could have been done in much less if the classes were smaller and not so much chatter. It was very hard to stay focused and want to learn when half your day was spent on nonsense and helping people with basics. I had to leave unexpectedly due to a family injury and have yet to hear from anyone. Nothing from trainers, managers, recruiters, nothing. I tried to leave on good terms so I could return when my family situation got better but after leaving I realized the stress of their standards, including the attendance policy was just not worth the low pay.

WellSense Health Plan Response

1y

Thank you for sharing your feedback about your time at WellSense, and we’re glad to hear you appreciated the benefits, remote work opportunities and the equipment provided. We’re sorry to hear about your family situation and your experience following your departure. We wish you the best as you move forward and hope your situation improves. Your Friends at WellSense

Viewing 25 - 27 of 245 Reviews

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Jobs at WellSense Health Plan

Operations Manager, Care Management Programs

Manager of Member and Provider Service

Quality Performance Strategist

Director of Sourcing & Supplier Management