Not bad as day-job or as temporary gig, but not for long term
Pros
There are good things about the company: the job is relatively easy if you have good verbal and basic computer technical skills. Would not be bad as first job out of college. Also friendly colleagues and management. Work expectations are straightforward and there are clear standards of accountability for the most part. Work is somewhat mind-stimulating in the beginning when you are learning materials but that doesn't last. If work is fully remote it is good in that you can be done for the day and not think about it afterwards. Not bad as day job for creative types.
Cons
Main con is lack of career advancement for most testers. Unless you can get a management position, HR, or have an advanced degree in linguistics you are basically in a dead-end job. Pay also not keeping up at all with inflation. Layoffs have been common the past year with the tech downturn. Holidays benefits are also crummy: they literally have employees go on unemployment during weeks of Christmas and Thanksgiving. If the job market is in recession as it was when I took position in 2020 pandemic, it's not the worst thing to take up for short term. But would avoid if job market is strong and you have multiple options.
