Wendy's reviews

3.4

51% would recommend to a friend

(13,661 total reviews)

Todd Penegor

63% approve of CEO

44% positive business outlook

Wendy's has an employee rating of 3.4 out of 5 stars, based on 13,661 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wendy's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

14K reviews
1.0
Jun 12, 2015

Marketing Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not downtown. Pays well.

Cons

Age discrimination, frequent layoffs, limited opportunity for advancement, poor executive leadership

3.0
Mar 2, 2015
Recommend
CEO approval
Business Outlook

Pros

-Above average pay -Comprehensive benefits -Usually an annual bonus

Cons

-Very little growth opportunity -Bonus is mostly subject to overall company performance rather than individual performance -Benefits are expensive -Company has gone through 2 sets of layoffs in the 3 years that I've worked here -Business is mostly stagnant due to market conditions -Typical 2% annual raise opportunity (less than the increase in medical costs) -Company performed very poorly in 2014, but no executives held accountable

2.0
Jan 31, 2015

Miserable. Once I clocked on I couldnt wait to leave

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discounted food It was my first job so I got to learn new stuff

Cons

-note: I am keeping this review confidential so no names will be used in this review- I just wasn't treated fairly and it impacted how much I liked my job. I remember one time I came into work, and they told me to use a different employee number for the card transactions, instead of my own number. Apparently they did not have me signed in on the register. Someone else was. So I accidentally punched in my own number for some of the card transactions and wendys concluded that I was off 100 dollars and told me to pay it out of my own pocket. It was christmas season and it wasn't fair that they set me up like that. Luckily someone else paid for it, telling me that it was fine since they made more money than I did. Another time I noticed the sanitizer was causing a rash on the top of my hands. I tried reporting it, but I got laughed at. "her hands turn red when she's angry." So I had to live with a nasty rash for my time of employment. They were horrible at training me on drive thru. The first time I had an anxiety attack because the customer was getting angry at me, the second time they got annoyed at me because I was slow and wasn't doing it right. The customer at the window was like "is that your manager? She's being very rude." My self esteem was plummeted by working here so I told the customer she was just training me. He didnt look convinced. people would always try to correct me and got annoyed if I didn't remember how to do something I was trained at. Closing the restaurant requires many tasks to get done and I wasnt always remembering them all. I was criticized for not having the sharpest memory. It was my first job, for crying out loud! Sometimes people would get annoyed because of my lack of understanding. I emptied all the penny rolls in the penny holder in the till because usually I run out. I was asked why I did it, and I said I was making sure I had enough change for customers. I was told to never do that again because then the management has to count them all. it was said as if they thought I was stupid. I was made fun of for having anxiety issues. Someone was talking to someone about how training people in grill is easy. So I said "why dont you train me on grill then?" After all I was limited to front register only. The person's response: "well if I trained you on grill you would cry and say I can't do this." Another time I was told the only reason I got hired was because they needed somebody. I could go on and on about all the stuff I went through working at wendys. But I gotta say it was the worst job I ever had. Everyday I was prepared to be treated like a low life.

Viewing 13 - 15 of 13,661 Reviews

Glassdoor has 14,426 Wendy's reviews submitted anonymously by Wendy's employees. Read employee reviews and ratings on Glassdoor to decide if Wendy's is right for you.