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Western National Insurance

Engaged Employer

Western National Insurance reviews

4.2

92% would recommend to a friend

(109 total reviews)

Rick Long

95% approve of CEO

91% positive business outlook

Western National Insurance has an employee rating of 4.2 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Western National Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

109 reviews
2.0
Jan 12, 2023

Confusing company with poor leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Western is the strangest company i had ever worked for. Certain departments are run really well, which is why you get such mixed reviews. In general, western tries to treat employees fairly. Amenities such as Insurance,401k, work from home is decent.

Cons

It's on the technology side that this company falls flat. The I.T. Department seems to be unable to get out of firefighting mode. The entire I.T. department knows their entire technology structure and methodology needs an overhaul from the ground up, yet for some inexplicable reason nothing really changes. This is why the company has seen an uptick in resignations. Replacement for these positions is going to be difficult because their pay scales are not even close to current market salaries.

avatar
Western National Insurance Response
3y
We appreciate the time you took to leave your review. We are pleased to hear that you believe Western National treats our employees fairly. Western National recognizes that our employees are one of our biggest assets, and we hope that every employee knows that they are appreciated. In the past few years, we have been investing significantly in our IT organization. As with any large-scale change, we are still experiencing growing pains and recognize that there is more work to be done. Our dedication to the various system overhauls and process improvements demonstrates our commitment to creating an enhanced experience for our customers and employees, including our IT Teams. As you mentioned above, we offer a comprehensive benefits package that includes insurance discounts, a 401k plan, flexible working arrangements, and much more in order to stay competitive from a total compensation package perspective. We are always looking for additional feedback on areas in which we can improve. If you are willing, please contact us directly at HRmail@wnins.com.
5.0
Dec 29, 2022

This company walks the talk

Recommend
CEO approval
Business Outlook

Pros

Rather than hiding behind clever slogans, Western National takes its vision to heart: "The Relationship Company" "To act with integrity in the service of others." "Nice" It's been 25 years since I've worked for a company that had this level of honest commitment or caring and responsibility to its employees, its customers, and the community. It's a Minnesota gem.

Cons

P&C Carriers aren't known for moving fast or being on the bleeding edge of technology, and Western National is no different. There are a number of legacy (90s?) systems and processes still in place, and it will be many years before they're finally modernized.

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Western National Insurance Response
3y
Thank you for taking the time to leave us a positive review! We truly value candid feedback from our employees, and we are thankful to hear that you view Western National as a great place to work. It is important that our employees feel supported, encouraged, and empowered, and we are so grateful to our fantastic employees for helping drive the positive culture and strong relationships at Western National. In the recent years, we have been investing considerably in our IT organization. While we have made significant steps towards evaluating and updating our systems to create an enhanced experience for our customers and employees, we are still experiencing some growing pains. We are always looking for additional feedback on areas in which we can improve. If you are willing, please contact us directly at HRmail@wnins.com.
5.0
Dec 26, 2022

Great place to work

Recommend
CEO approval
Business Outlook

Pros

The management seems to care about there employees. They recognize hard work. The other employees are easy to work with on a daily basis. They also care about their customers.

Cons

Work load can be heavy at times.

avatar
Western National Insurance Response
3y
Thank you for taking the time to leave us a positive review! Western National strives to provide our employees and management team with the support they need to be successful. It is the longevity of our employees and positive relationships that helps to create a favorable working environment for teams throughout our company. We truly believe our employees are some of the best, and we are glad to hear that you agree. We strive to provide a healthy work-life balance for our employees, however, we recognize that certain times of the year can be busier than others. If you feel that you consistently have too much on your plate, we strongly encourage you to meet with your manager to have an honest conversation about workload and find solutions that work for both of you. If you have additional concerns, please contact us directly at HRmail@wnins.com.
Viewing 73 - 75 of 109 Reviews

Glassdoor has 112 Western National Insurance reviews submitted anonymously by Western National Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Western National Insurance is right for you.