Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 225 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 195 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good salary and esxpections of work" ((in 133 reviews)); "Good environment and culture" ((in 125 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 85 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 66 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "poor communication and oversight of issues" ((in 24 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Aug 26, 2020

Lost Focus

Risk analyst

Recommend

CEO approval

Business Outlook

Pros

Good benefits, friendly co-workers, great location

Cons

Management lost focus of what to do with talented employees, they were more concerned with optics for shareholders.

Western Union Response

5y

Thank you for your review. We're glad you mentioned benefits, location, and our culture as pros! We strive to take great care of our employees and their families with our Global Total Rewards program that includes providing competitive salaries, benefits and promoting a diverse and inclusive culture. However, we're disappointed to hear of your experience with management. We understand the impact that management can have on our employees, and we're working hard to foster a culture where all employees receive the utmost guidance and support from their managers. As we continue to drive for positive change in the organization, we appreciate your feedback, and we'll share this review with the appropriate teams. If there is confidential feedback you'd like to share, please reach out to careers@westernunion.com.

2.0

Aug 17, 2020

Salary for western union employees currently6

Analyst

Recommend

CEO approval

Business Outlook

Pros

Good salary - very competitive for Denver

Cons

Micromanagers they do not let you do your work

Western Union Response

5y

Thank you for leaving a review. We’re glad you mentioned compensation as a pro! Our employees do their best to help us move money for better here at Western Union, and so we want to take care of them and their families by providing competitive salaries and a variety of benefits. However, we’re sorry to hear that you do not recommend us as an employer due to your experience with management. We understand management has a significant impact on our employees, and so we work hard to foster an environment where employees receive the utmost support and guidance from their managers. We value employee feedback, and as a current employee, we highly encourage you to share your experience by answering our monthly WU Listens Survey or by emailing us confidentially through careers@westernunion.com.

1.0

Aug 16, 2020

Terrible business culture

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

Work life balance, great pay, great benefits

Cons

Highly political, loyalty to shareholders, misogynistic, no accountability for management, emotionally immature leadership

Western Union Response

5y

Thank you for your review. We’re glad that you mentioned work-life balance, as well as compensation and benefits as pros to working at Western Union! However, we’re disappointed to hear about the cons you experienced. We recognize that leadership has a significant impact on the organization, so we hold ourselves and our leaders to the highest standards of integrity. We will share your feedback to continue to promote positive change. Should you wish to share more information confidentially, please feel free to reach out to us at careers@westernunion.com.

Viewing 319 - 321 of 2,941 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Part-Time Retail Sales and Customer Service Associate in Miami, FL

Manager, T&E and Accounts Payable

Senior Manager, Pricing

Western Union

Western Union reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Lost Focus

Salary for western union employees currently6

Terrible business culture

Jobs at Western Union

Western Union reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Western Union reviews FAQs

Jobs at Western Union