Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 225 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 195 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good salary and esxpections of work" ((in 133 reviews)); "Good environment and culture" ((in 125 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 85 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 66 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "poor communication and oversight of issues" ((in 24 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jun 7, 2020

Learn a lot

Product analyst

Recommend

CEO approval

Business Outlook

Pros

Great experience and industry knowledge

Cons

Hectic, Bad in process and managing

Western Union Response

6y

We appreciate you taking the time to leave a review. It's always a win for us whenever employees say that they had a great experience working at Western Union. We're glad you are learning a lot and gaining industry knowledge as a #WUEmployee. However, we're saddened to read your experience regarding processes and management. We strive to promote a culture of collaboration and encourage every employee to share their ideas and concerns. We also understand that management has a significant impact on our employees across the organization, and so we hold ourselves and our leaders to the highest standards of integrity. As we continue to help influence positive change across the organization, we will share your comments with the appropriate teams. As a current employee, we highly encourage you to answer our monthly WU Listens survey, or you may share more information with us confidentially through careers@westernunion.com.

3.0

Feb 7, 2020

bland

Senior manager, marketing analytics

Recommend

CEO approval

Business Outlook

Pros

The company has professional standards, good people, and laudable support for underbanked segments and migrants.

Cons

The growth prospects are low so getting investment in new technologies and modernization is very difficult.

Western Union Response

6y

We appreciate you leaving a review on your experience working at Western Union. First, we want to thank you for your 8+ years of service with the company! We too agree that our standards and people are indeed pros of working at WU. We believe that we have the most hardworking people in the industry and so we strive to provide the best support that we can and in turn they can have the most fulfilling careers with our organization. We understand your concern with company growth, but through our WU Way, we believe that the changes we’re doing will continue to improve our customer experience and drive steady growth for the company. We take all feedback from our employees to heart, and we will share your feedback to the appropriate teams.

3.0

Feb 6, 2020

Good place to work until management strategic decisions went south

Applications specialist

Recommend

CEO approval

Business Outlook

Pros

Been associated with the company for more than 8 years, was a very healthy environment to work in, multi cultural place to grow work is recognized Employee friendly

Cons

Slowly the higher management 'strategic' decisions are not working fine Pay is low

Western Union Response

6y

Thank you for the many years of service on our team! We are glad to see that you listed a healthy work environment and diverse culture as pros! We are disappointed though to read your comments regarding management. Our management teams are dedicated to transforming our company for the better - for the benefit of everyone, customers, and employees alike. As you know, our employees give their best to deliver the best results, so we also strive to provide competitive employee compensation and benefits packages in return for all the work they do. We appreciate your feedback and will take note of it as we continue to transform as an organization. If you'd like to share more information confidentially about how we can improve, please don’t hesitate to reach out to us at careers@westernunion.com.

Viewing 322 - 324 of 2,941 Reviews

Jobs at Western Union

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Strategic Intelligence Analyst

Staff Software Engineer

Senior Architect, Software Engineering

Western Union

Western Union reviews

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Learn a lot

bland

Good place to work until management strategic decisions went south

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