Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 225 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 195 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good salary and esxpections of work" ((in 133 reviews)); "Good environment and culture" ((in 125 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 85 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 66 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "poor communication and oversight of issues" ((in 24 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Dec 24, 2019

Meh

Investigator

Recommend

CEO approval

Business Outlook

Pros

It provides a paycheck

Cons

Pay. Management. Rewards. The only reward for being a good worker in my department, is more work

Western Union Response

6y

Thank you for taking the time to leave a review. We want to ensure that we take all feedback seriously as we want to ensure we are effecting positive change across the organization. We understand that leadership has a great impact on our employees, so we hold ourselves and our leaders to the highest standards of integrity. We are listening to all employee feedback which you can share with us in various ways. First, you may reach out to your manager to discuss your experience. However, if you are not comfortable doing this, we do offer other avenues like sharing through our WU Listens program or by emailing us at careers@westernunion.com, where everything you share will be confidential. For now, we will move forward by sharing this feedback with the appropriate teams.

3.0

Dec 16, 2019

Sales

Client relationship manager

Recommend

CEO approval

Business Outlook

Pros

A lot of paid time off.

Cons

Management isn’t the best and things take forever to get done.

Western Union Response

6y

Thank you for taking the time to leave a review. We appreciate your feedback and are glad you recognize some of the benefits like paid time off at Western Union. However, we are disappointed to hear about your experience with management. We understand that leadership has a great impact on the organization, so we hold ourselves and our leaders to the highest standards of integrity. We will share your feedback with the appropriate teams. If you would like to share more information confidentially, please feel free to email us at careers@westernunion.com.

4.0

Sep 25, 2019

Good Company, always changing

Busineess analyst

Recommend

CEO approval

Business Outlook

Pros

Good company to work for. Worked there over 16 years and learned a lot with many opportunities for advancement

Cons

Unsure of the future of WU, things are always changing and the culture has sure changed in the past year.

Western Union Response

6y

#WUWOW! We want to thank you for your 16+ years of being part of this organization. We are glad to hear that your experience was overall positive! We are in a time of transition, and we are confident that this transformation is going to help drive us ahead in the market.

Viewing 325 - 327 of 2,941 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Part-Time Retail Sales and Customer Service Associate in Miami, FL

Manager, T&E and Accounts Payable

Senior Information Security Engineer

Western Union

Western Union reviews

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Meh

Sales

Good Company, always changing

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