Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 225 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 195 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good salary and esxpections of work" ((in 133 reviews)); "Good environment and culture" ((in 125 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 85 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 66 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "poor communication and oversight of issues" ((in 24 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

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Western Union

Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

May 15, 2019

Worked here for 18 years

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Global company with good opportunities across the globe

Cons

slow to change and keep up with the times and the changing way of the world

Western Union Response

First, thank you for over 18 years of hard work on our team! We're happy to see you mention the variety of opportunities available to our employees at WU. We appreciate the time you have taken to leave a review. At WU, we value feedback from our employees, and our doors are always open to hearing recommendations so we can work together towards meaningful solutions.

3.0

Feb 18, 2019

Global Operations Manager

Global operations manager

Recommend

CEO approval

Business Outlook

Pros

Good Pay, Always different,

Cons

Yearly Layoffs, Disorganized Management,

Western Union Response

Thank you for making time to leave a review. Given our globally-minded nature, we’re constantly reviewing key considerations for where our jobs should be located and the demand for the roles we need to achieve our business results. As our organization continues to change for the better, we will share comments like yours to help influence positive change.

5.0

Jun 4, 2018

Great Company

Director

Recommend

CEO approval

Business Outlook

Pros

Good company, purpose driven. Really enjoy the work!

Cons

None. Great company and really like working there.

Western Union Response

#WUfortheWin! So glad you're enjoying your time on our team in Colorado!

Viewing 328 - 330 of 2,941 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Director Payments Platform Manager

Vice President, Financial and Regulatory Reporting

Regional Sales Support