Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 225 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 195 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good salary and esxpections of work" ((in 133 reviews)); "Good environment and culture" ((in 125 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 85 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 66 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "poor communication and oversight of issues" ((in 24 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

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Western Union

Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jan 15, 2018

Very Corporate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Salary was respectable and benefits were good.

Cons

Large, corporate company with many divisions. Overall company direction is confusing.

Western Union Response

We appreciate you taking the time to share your review on WU. We agree that our global benefits are great! Given we are globally-minded, we have many considerations for where our jobs will be located and have many different job opportunities around the world.

3.0

Sep 27, 2017

Good company, could be better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company has good benefits. And there are a lot of good people working there.

Cons

Sr. Leadership tends to change roles and/or turnover frequently resulting in constant shifts in priorities and staffing model decisions. And, they also rely heavily on outside consulting companies rather than trusting their own staff.

Western Union Response

Thank you providing pros and cons on your WU experience. We are in the constant pursuit of BETTER, so we have captured and will share your cons with various team in a effort to improve how we make changes and assign priorities. We wish you the best of luck in your career!

2.0

Sep 26, 2017

Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

At the moment I cannot think of a good reason to work here.

Cons

Heavy workloads Horrible work/life balance Lack of proper collaboration Senior leadership does not seem to want to understand processes procedures, but have no problem telling us what we're doing wrong

Western Union Response

Thank you for sharing your valuable feedback. We want all of our employees to be happy, with robust, challenging, impacting roles. We welcome you to provide more details, in a confidential way through our careers@westernunion.com email. Let's work to make it BETTER together.

Viewing 331 - 333 of 2,941 Reviews

Jobs at Western Union

Senior Architect, Software Engineering

Staff Software Engineer

Strategic Intelligence Analyst

Application Architect in Austin, TX