Western Union reviews

3.4

56% would recommend to a friend

(2,932 total reviews)
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Devin McGranahan

49% approve of CEO

48% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Brand name and potential to grow bigger with proper digital transformation and investment

Cons

No clear strategy and no realistic plans. The company is focused on profit but it's true cutting jobs and resources rather than investing and optimizing operations

Viewing 34 - 36 of 2,932 Reviews

Glassdoor has 3,790 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.