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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      56% would recommend to a friend

      (2,932 total reviews)
      avatar

      Devin McGranahan

      49% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Senior management

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Apr 11, 2026

      Good experience

      Pricing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good culture and good people to work with

      Cons

      Too many management changes very hierarchical

      1.0
      Apr 6, 2026

      Do as I say, not as I do

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity to work with good people

      Cons

      Senior management is completely disconnected. Employees are subject to strict in-person requirements, with attendance tracked by badge swipes, even though employees must sit at "hot desks." Meanwhile, most senior execs are allowed to work fully remotely. Just one small example of a "do as I say, not as a I do" culture. The result? A demoralized workforce & constant turnover

      5.0
      Apr 4, 2026

      Gaining Momentum

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

      Cons

      The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

      Viewing 37 - 39 of 2,932 Reviews
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      Glassdoor has 3,790 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.