Western Union reviews

Thank you for leaving a review and for your 9+ years of working with Western Union. It’s unfortunate to read about your frustration with previous ways of working in IT. We continuously look for ways to improve the way we work. We also focus on supporting our employees and encouraging them to provide feedback and have discussions with their leaders about a range of topics such as the Company, goals, deliverables, roadblocks, and team atmosphere. Activities such as Technology Office hours, "Ask Me Anything" sessions with leaders, "Western Union Listens" employee survey, All Hands events, and one-on-one conversations with direct leaders are just a few examples where employees can express their views and have open discussions with leaders on better ways of working. Throughout our company’s lifespan, we have continuously strived to evolve to serve our customers, and this phase of our evolution is no different. Since the announcement of our new Evolve 2025 strategy, Western Union has been undergoing a transition into adopting structures and processes that enable us to execute our strategy and serve our customers better. These improvements have been gradually rolling out across the Technology team and the rest of the organization. In the Technology team specifically, we constantly look for ways to increase productivity and efficiency to provide better solutions for our customers. We look forward to our leaders and employees evolving alongside the rest of the organization as we work to achieve our mission of becoming the world’s most accessible financial services company. - Rūta Dukštaitė, Group Leader for Human Resources

We appreciate you taking the time to leave a review and we are glad to see you note that you experienced a strong work-life balance as a WU employee. As a globally trusted brand, we continue to experience stable growth. Since introducing the WU Way (our transformation initiative), our organization continues to thrive in internal efficiencies and programs designed to serve our customers better. We are a stable business with strong margins which we announced in our second quarter. We also continue to experience strong growth in digital and expand our partnerships globally. We take all employee feedback seriously and will ensure that we share this with the appropriate teams.