Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 221 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 168 reviews)); "Good environment and culture" ((in 127 reviews)); "Pay is good and competitive" ((in 101 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Lots of layoffs and re" ((in 83 reviews)); "Poor Leadership and path on the direction for the future" ((in 76 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 59 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

60% would recommend to a friend

(2,938 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jan 25, 2024

Toxic workplace

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

I would not recommend anyone work here. Micromanaging all the way from the top. Constantly being told to just do as your told and not as questions. Your opinion doesn’t matter. Shady business practices. When new CEO came on all the higher ups were replaced with white men.

Cons

Good severance. That’s all. Nothing else.

1.0

Sep 18, 2023

Ever changing chaotic environment

Project manager

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits were decent

Cons

No consistent sense of direction or stability

Western Union Response

2y

Thank you for leaving your review! We're thrilled to hear that you appreciate our employee benefits. Our employees give their best in their work so we show our care and appreciation by providing competitive salaries and various benefits. Our organization has been undergoing several changes as we transform our business, and we understand that dealing with these changes can be difficult. We value all feedback that comes our way, especially regarding leadership and the organization, and we will take note of your review moving forward.

2.0

Jul 22, 2023

Good benefits, organizations Speaking its a nightmare

Senior engineer

Recommend

CEO approval

Business Outlook

Pros

Pay benefits people medical insurance (most employers provide 1 now a days)

Cons

Upper management A lot of organizational changes per year Same teams from different regions are always fighting, there isnt a "global team work" its more like. You suck and we rule. If you want to Grow internally, you must either be from India or US, there is no space for the rest of the regions.

Western Union Response

2y

Thank you for leaving a review and being with us for over four years. We're thrilled to hear that you appreciate our employee benefits. Our employees give their best in their work for Western Union, so we show our care and appreciation by providing competitive salaries and various benefits. We know the changes our organization is going through have led to some difficult decisions, and we support each employee during this time. As our organization continues to evolve, we appreciate reviews like yours, and we will look for ways to share your comments to help influence positive change.

Viewing 214 - 216 of 2,938 Reviews

Jobs at Western Union

Regional Sales Support

Manager, T&E and Accounts Payable

Retail Sales and Customer Service Associate in Phoenix

Product Manager, Compliance Systems & Analytics

Western Union

Western Union reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Toxic workplace

Ever changing chaotic environment

Good benefits, organizations Speaking its a nightmare

Jobs at Western Union

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