Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Western Union

      Engaged Employer

      Western Union reviews

      3.5

      60% would recommend to a friend

      (2,938 total reviews)
      avatar

      Devin McGranahan

      54% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.5 out of 5 stars, based on 2,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      3K reviews
      3.0
      Mar 22, 2023

      Great place if you enjoy silos

      Solution delivery manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Structured Org’s Predictable workload Simple annual bonus process Opportunity to move around company Decent benefits Good onboarding program Nice Corp HQ building

      Cons

      Poor leadership Siloed teams/processes Frequent layoffs Contractor Mecca Low pay compared to market Poor stock performance Behind in technology Drifting corporate culture C-suite lip service Lots of bureaucracy Hard to get things done quickly 1 IT issue mysteriously affects entire company Focus is always on existing processes even if outdated Teams with defined processes are not flexible and will not consider change Change is a bad word at this company

      avatar
      Western Union Response
      3y
      Thank you for leaving a review and for your service of over 20 years! We care about every employee and do our best to provide great benefits and a positive, collaborative work environment. Our organization has been going through a transformative time, and we understand that the recent changes can be challenging to manage. We believe these changes will help us continue to be a leader in the money transfer industry. As our organization evolves, we will look for ways to share your feedback with appropriate teams. We wish you all the best in your future endeavors.
      3.0
      Nov 22, 2022

      So Woke it's Broke

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable company, great manager, mature processes

      Cons

      Working here is like going to work at the DNC. The focus on Liberal Left Woke policies dominate the work landscape. They also still try to force vax employees despite the tidal wave of data showing it's dangerous.

      avatar
      Western Union Response
      3y
      We appreciate you providing a review and your dedication for more than four years. We love hearing you have a great manager, as we understand management's impact on our employees! We are sorry to read the comments about your experience here. We continue to prioritize our employees' health and safety as we return to a connected workplace. We encourage you to share this feedback in our quarterly Western Union Listens survey or connect with HR. We hope you have continued success as an Analyst with our Denver team.
      3.0
      Nov 21, 2022

      50-50 company

      Senior specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - An established brand with over a170- year history - good global programs for career growth and development - supportive manager - salary is good

      Cons

      - too many changes in the organization, and it happens way too often - too many layoffs, especially for contractors; even top executives are getting laid off - you can never be sure that your role is safe. There is a constant fear that you can be let go - age of the company shows based on the leaders they hire (boomer-led company) - lack of innovation has led the company to play catch-up with its competitors - not much flexibility to work-from-home

      avatar
      Western Union Response
      3y
      We appreciate you sharing your detailed review. We love that you feel supported in your career growth, have a supportive manager, and have a good salary! Providing each of these is vital to our culture and ability to drive business forward for our customers. Change is required to help us execute our Evolve 2025 strategy. We know these changes can be difficult and bring impacts in various ways. We believe they will set us up for continued success as a global financial services leader. We appreciate your compassion value idea, and we encourage you to share this great idea through our quarterly Western Union Listens survey. We wish you continued success as a Senior Specialist at Western Union.
      Viewing 217 - 219 of 2,938 Reviews
      Related searches: Western Union jobs | Western Union salaries | Western Union benefits | Western Union interviews
      ReviewsWestern Union reviews

      Glassdoor has 3,799 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.