Western Union reviews

3.5

59% would recommend to a friend

(2,940 total reviews)
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Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Nov 20, 2019

A Truly Global Compay

Recommend
CEO approval
Business Outlook

Pros

Every day, you get to talk with people all over the globe. The salary is competitive, bonus and incentives are paid consistently, and the time off policy is great, with accrual starting within your first month.

Cons

There seems to be a restructuring/reorganization activity every year or two, and based on feedback from others, its been a consistent theme for years.

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Western Union Response
6y
We absolutely understand the changes we’re working through can be difficult. We are driving these changes to help us ensure our steady growth and retain/build on our position as a leader in cross-border, cross-currency money movement. We are confident that this transformation is going to help drive us ahead in the market and that our employees around the world will be set up for success with the skills and capabilities needed for the future. We welcome you to share additional feedback through our confidential email careers@westernunion.com, or to use our WU Listens monthly survey to provide real-time improvement ideas for our leadership team. We are listening, and together, we want to help employees understand and drive ahead for success.
5.0
Sep 3, 2019

information security engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good company and flexible work life balance

Cons

no point of direction from management

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Western Union Response
6y
Thank you for taking the time to leave a review. We are glad to see that you are able to enjoy the work flexibility we offer. We understand that leadership has a great impact on the organization, so we hold ourselves and our leaders to the highest standards of integrity. We will share your feedback to help promote positive change.
3.0
Aug 24, 2019

Company in transition

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance is hard to beat.

Cons

Lots of red tape to get anything accomplished.

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Western Union Response
6y
Hello, thank you for your 8+ years of hard work and dedication to WU. We appreciate you taking the time to leave a review and are glad you noted work-life fit as a pro. We encourage our employees to connect with their managers and provide feedback in many different ways including through our WU Listens program. We will also share your feedback with the appropriate teams so that we can help influence positive change that allows each employee to do their best work.
Viewing 241 - 243 of 2,940 Reviews

Glassdoor has 3,802 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.