Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)
avatar

Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
3.0
May 4, 2016

.net lead

Recommend
CEO approval
Business Outlook

Pros

It was good work experience new challenges and new implementation of technologies.

Cons

Did not find anything that has demerit.

avatar
Western Union Response
10y
Thanks for leaving a review. Many of our colleagues at WU value the chance to work with big data (Hadoop), as well as use and develop advanced technology capabilities to move money safely and reliably across boarders in over 200 countries and territories.
4.0
Apr 30, 2016

Sr, Intel Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working with Law enforcement on a daily basis.

Cons

Location of office in state of Colorado.

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Western Union Response
10y
Great comment. We have a truly world-class Compliance team, that uses advanced technology to ensure customers can transfer money securely in over 200 countries. Partnering with law enforcement is part of that process. We welcome people with law enforcement or military background to apply. Regarding our location, we love being headquartered in Denver, Colorado (recently ranked as the #1 place to live in the U.S. by US News). However, we do have employees working in over 50 different countries globally, including offices in San Francisco, Miami, London, Hong Kong, Dubai, etc.
2.0
Apr 27, 2016

Churn and burn

Recommend
CEO approval
Business Outlook

Pros

- Diverse - Fast-moving, complex business - Some good, smart people - Could have strong potential for social impact

Cons

- Management has lost the plot; stagnant stock price - Constant transformation - Annual layoffs for last 7+ years - Move toward flatter structure leaves fewer opportunities to advance; means that good senior people are being let go - Too many HR programs and demands; no consistency or strategy - No work-life balance - Culture seems nicey-nice on the surface, but leads to back-channeling / back-biting - Too many silos, lack of alignment on how things get done - Real gender issues that they are glossing over with a few new campaigns - No longer investing in social impact / community in any real way

Viewing 2497 - 2499 of 2,941 Reviews

Glassdoor has 3,803 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.