Western Union reviews

3.5

59% would recommend to a friend

(2,942 total reviews)
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Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,942 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jan 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Exposure to global markets and colleagues

Cons

Slow decision making, tends to be bureaucratic

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Western Union Response
5y
Thank you for sharing your feedback. We're pleased you enjoyed working in a global environment. We are passionate about our customers and our diversity, and we love seeing how our employees from all over the world can collaborate. However, we're sorry to hear about your experience with decision making. We understand the impact that leadership can have on our employees and work hard to foster a culture where employees can freely share their ideas and concerns. We appreciate all feedback we receive, and we will share comments like yours with the appropriate teams.
5.0
Jan 10, 2021

Aaa

Recommend
CEO approval
Business Outlook

Pros

Good work culture and support from the team

Cons

Tight workflow, usually understaffed, tight deadlines

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Western Union Response
5y
Thank you for leaving a review. We're thrilled that you are mentioned our culture as a pro! We agree. We strive to foster a culture where employees can collaborate and receive utmost support. However, we're sorry to hear about your experience with the workload. We are always looking for feedback on ways we can provide a better employee experience and as a current employee, we highly encourage you to continue sharing your feedback with your manager and by answering our monthly WUListens survey.
4.0
Jan 10, 2021

Very good

Recommend
CEO approval
Business Outlook

Pros

It is a very good comopany

Cons

No such as of now

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Western Union Response
5y
No cons? That is what we love to hear! We love that you think Western Union is a good company and we're glad to have you on the team.
Viewing 2518 - 2520 of 2,942 Reviews

Glassdoor has 3,804 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.