Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Product Manager (27) , Senior Software Engineer (27) , Business Development Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 220 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good environment and culture" ((in 133 reviews)); "Good salary and esxpections of work" ((in 131 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 91 reviews)); "Poor Leadership and path on the direction for the future" ((in 77 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 61 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Skip to content Skip to footer

Notifications

Western Union

Western Union reviews

3.5

59% would recommend to a friend

(2,942 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,942 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jan 10, 2021

Good, decent management

Consultant

Recommend

CEO approval

Business Outlook

Pros

- Good culture and work environment

Cons

- Nothing Much for the cons

Western Union Response

We appreciate you sharing your thoughts. We love reading that you enjoy our culture. We do our best to create a work environment where everyone is treated with trust and respect and is empowered to do their best work! We wish you a long and fulfilling career.

4.0

Jan 9, 2021

Great Place to work

Associate manager

Recommend

CEO approval

Business Outlook

Pros

Work-Life balance, Good number of holidays, better insurance policy

Cons

Leadership is not effective enough to take decisions. No positional growth

Western Union Response

Thank you for leaving a review. We're pleased that you mentioned work-life balance and benefits like insurance policies as pros to working at Western Union! However, we're sorry to hear about your experience with leadership and career growth. We understand that leadership can have a significant impact on our employees and we strive to provide career opportunities equally based on knowledge, skills, and contributions. We appreciate all employee feedback, and we encourage you to continue sharing your thoughts by discussing your experience with your manager and answering our monthly WU Listens survey.

2.0

Jan 7, 2021

Corporate lifr

Aml specialist

Recommend

CEO approval

Business Outlook

Pros

You get paid for the job

Cons

You are surrounded by childish acting people and toxic management

Western Union Response

Thank you for sharing your experience working at Western Union. We're glad you mentioned compensation as a pro! However, we're sorry to hear about your experience as we understand the significant impact management can have on our employees. We take to heart all the feedback we receive from our employees and as a current employee, we encourage you to continue sharing your comments in our monthly WU Listens survey.

Viewing 2521 - 2523 of 2,942 Reviews

Jobs at Western Union

Director Payments Platform Manager

Vice President, Financial and Regulatory Reporting

Regional Sales Support

Strategic Intelligence Analyst