Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Product Manager (27) , Senior Software Engineer (27) , Business Development Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 220 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good environment and culture" ((in 133 reviews)); "Good salary and esxpections of work" ((in 131 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 91 reviews)); "Poor Leadership and path on the direction for the future" ((in 77 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 61 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,942 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,942 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jan 7, 2021

Good place to start out.

Compliance specialist

Recommend

CEO approval

Business Outlook

Pros

Good job right out of university. Good experiences to learn about corporate life. Stable job and decent salary for requiring little or no experience.

Cons

Long term is pretty draining unless you enjoy the corporate life. Management does not really support the lower level employees. Lots of favoritism.

Western Union Response

5y

Thank you for leaving a review. We are glad that you find Western Union to be a good place to start a career! However, we're disappointed to hear about your experience with management and favoritism. We understand that management can have a significant impact on the lives of our employees and we strive to build a work environment where employees receive the utmost support. We value employee feedback. Please also share your thoughts by answering our monthly WU Listens Survey.

2.0

Jan 6, 2021

it suits people who are not driven as it's admin intensive vs thought provoking

Senior country manager

Recommend

CEO approval

Business Outlook

Pros

The work is easy to do

Cons

Hierarchy is more important than facts. Process-driven and not open

Western Union Response

5y

Thank you for your feedback and we're pleased you mentioned workload as a pro. However, we're sorry to hear that you feel that way about hierarchy, as we work hard to promote a culture of collaboration where all employees are encouraged to share their ideas and concerns. The voice of our employees is important to us, and as a current employee, we encourage you to share your feedback with your manager and answer our monthly WU Listens Survey.

5.0

Jan 6, 2021

Good environnement

Assistant marketing

Recommend

CEO approval

Business Outlook

Pros

Very good culture, nice work environment

Cons

Evolution limited, lots of departures

Western Union Response

5y

Thank you for your review. We love that you enjoyed our culture and work environment while you were with Western Union! However, we're sorry to hear about your thoughts about career progression. We strive to provide opportunities equally based on knowledge, skills, and contributions. We value all the employee feedback we receive, and as we continue to influence positive change across our organization, we will share comments like yours with the appropriate teams.

Viewing 2524 - 2526 of 2,942 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Director Payments Platform Manager

Vice President, Financial and Regulatory Reporting

Regional Sales Support

Strategic Intelligence Analyst

Western Union

Western Union reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good place to start out.

it suits people who are not driven as it's admin intensive vs thought provoking

Good environnement

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