Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Product Manager (27) , Senior Software Engineer (27) , Business Development Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 225 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 195 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good salary and esxpections of work" ((in 133 reviews)); "Good environment and culture" ((in 125 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 85 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 66 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "poor communication and oversight of issues" ((in 24 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,942 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,942 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jan 6, 2021

Great place to work

Compliance specialist

Recommend

CEO approval

Business Outlook

Pros

The ability to grow. Valuable experience for the future career.

Cons

In some departments, it is a mess. Tools are outdated and people are doing work that could be automated.

Western Union Response

5y

Thank you for sharing your feedback. We are absolutely thrilled whenever an employee says we are a great place to work and we love that you can experience career growth here at Western Union! However, we're sorry to hear about the cons you have observed. Following our WU Way, we are currently changing the way we work to deliver a better customer experience, improve processes, and drive growth for the company. We appreciate all feedback we receive from our employees, and we will share your review with the appropriate teams to help influence positive change.

5.0

Jan 2, 2021

Good place to work

Anti-money laundering analyst

Recommend

CEO approval

Business Outlook

Pros

Great benefits program Good health care options Flexibility to work from home

Cons

Lack of variety of tasks at your work

Western Union Response

5y

Thank you for leaving a review. We're thrilled that you mentioned benefits and work-life balance as pros to working at Western Union! We strive to take care of our employees and their families by providing a variety of benefits and avenues to achieve work-life balance. However, we're disappointed to hear about your experience with workload as we want all our employees to have fulfilling careers. We are always looking for ways on how we can provide a better employee experience, and as a current employee, we highly encourage you to continue sharing your feedback by discussing your experience with your manager and answering our monthly WU Listens Survey.

5.0

Jan 2, 2021

An Employee Centric Workplace

Manager, solution engineering

Recommend

CEO approval

Business Outlook

Pros

Dynamic workplace with an awesome work culture Equal and fair opportunity to all A leadership that really listens to employee feedback and responds with a thoughtful action plan A place with great diversity and conscious inclusion initiatives Working for a business that directly contributes in society and nation building process Employee centric (cares for wellbeing and supporting in the time of challenges as we saw in company's COVID 19 response) Excellent CRS initiatives and programs Great IJP opportunities during last one year

Cons

Limited career growth opportunities No promotion policy yet

Western Union Response

5y

Thank you for your review and 5+ years of service at Western Union! We love all the amazing pros that you listed (and we agree!). We work hard to foster a diverse & inclusive work environment where all employees feel supported and fulfilled. However, we're sorry to hear that you feel that way about career growth opportunities as we strive to provide opportunities equally based on knowledge, skills, and contributions. We are constantly looking for ways to provide a better employee experience, and as a current employee, we encourage you to discuss your experience with your manager and answer our monthly WU Listens survey.

Viewing 2527 - 2529 of 2,942 Reviews

Jobs at Western Union

Staff Software Engineer

Senior Software Engineer

Strategic Intelligence Analyst

Senior Architect, Software Engineering

Western Union

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