Western Union reviews

3.5

59% would recommend to a friend

(2,942 total reviews)
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Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,942 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jan 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Really great place to start a career. There are many different paths to choose from for the career development. The environment, team leaders, co-workers has a great attitude.

Cons

Wage could be higher for the size of the company. Pretty monotonic job

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Western Union Response
5y
Thank you for your review and such great merits! We love it whenever employees say we're a great place to start a career! We are glad you are enjoying our culture and opportunities for career growth. However, we're sorry to hear that you feel this way about your workload and compensation. We aim to provide competitive compensation packages based on annually reviewed salary market surveys and analysis. We appreciate all employee feedback we receive. Continue sharing your comments by discussing this with your manager or answering our monthly WU Listens Survey.
3.0
Jan 2, 2021

Work Benefits

Recommend
CEO approval
Business Outlook

Pros

Work from home and allowances

Cons

Limited career opportunities System issues and tools

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Western Union Response
5y
Thank you for being part of our team for 10+ years! We're glad you mentioned those pros! We continue to prioritize the health & safety of our employees as we respond to the global pandemic. However, we're sorry that you feel this way about career growth and technology. We do our best to provide career opportunities equally based on knowledge, skills, and contributions, and we strive to keep up with the ever-growing technology demands and promote collaborative and productive work environments for all our employees. We take to heart all employee feedback that we receive and as a current employee, please share this with your manager, HR, or in our monthly WU Listens survey.
4.0
Jan 1, 2021

A GPTW

Recommend
CEO approval
Business Outlook

Pros

great leave policy, great work culture,

Cons

management isn't that good. Very volatile environment for some verticals

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Western Union Response
5y
We appreciate you sharing your review and appreciate such high merits. We're glad you are enjoying our culture and benefits! We do our best to foster an inclusive & collaborative work environment where employees are able to experience work-life balance. However, we're disappointed to hear about management and volatility. We understand management can have a significant impact on our work environment. We continue to look for ways on how we can become better as an organization, and so we value all the employee feedback we receive. As a current employee, we encourage you to discuss your experience with your manager or responding to our WU Listens survey.
Viewing 2530 - 2532 of 2,942 Reviews

Glassdoor has 3,804 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.