Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)
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Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Dec 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Good leave policies Good Compensation and Salaries Rewards and Recognitions Good HR policies Flexible work hours Friendly people I have an awesome team and Manager which I would never want to leave.

Cons

Can't think of much considering the amount of PROs But, some Late meetings and calls for Pune teams. Considering a huge global team it is fine, but it needs to be reduced.

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Western Union Response
5y
We appreciate you sharing your feedback. We're happy to see that you've listed so many pros! We are proud to be able to offer benefits like these as our way of thanking our employees for all the hard work they do for the company. We also want our employees to achieve work-life balance, so we're sorry to hear about the con you experienced. We take all employee feedback to heart and while we'll share your comments with the appropriate teams, we encourage you to discuss your experience with your manager and by answering our monthly WUListens Survey.
4.0
Dec 18, 2020
Recommend
CEO approval
Business Outlook

Pros

* Best team members and very talented * Good big data stack * Leave, Medical and Transport facilities are best * Work life balance is good

Cons

* Few teams or tracks are using old/legacy tech stack it seems, so better have kind of work and tech stack respective team using

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Western Union Response
5y
Thank you for providing your review. We're glad that you are enjoying our work environment, technology, benefits, and work-life balance! We're lucky to have such diverse and passionate people working with us around the world. However, we're sorry to hear about the con you experienced as we continue to focus on technology and collaboration as we increase our presence in strategic business locations. We appreciate all the feedback we receive from both current and former employees, and we will share your comments with the appropriate teams as we continue to drive positive change in the organization.
4.0
Dec 17, 2020
Recommend
CEO approval
Business Outlook

Pros

global experience, competent colleague, supporting management, constant change, dynamic workplace, fun to work

Cons

low salary, inefficient communication for change, cutoff due to change

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Western Union Response
5y
Thank you for leaving a review. We are pleased that you mentioned our work environment and management as pros to working at Western Union! We are passionate about creating a diverse and inclusive workplace where employees all over the world can collaborate to help move money for better. However, we're sorry to hear about the cons you experienced. We strive to provide competitive salaries based on annually reviewed market data and analysis. Also, following our WU Way, we are changing the way we work to improve our collaboration, communication, and culture. We are constantly looking for ways on how we can provide a better employee experience, and we will share your feedback with the appropriate teams.
Viewing 2536 - 2538 of 2,941 Reviews

Glassdoor has 3,803 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.