Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 225 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 195 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good salary and esxpections of work" ((in 133 reviews)); "Good environment and culture" ((in 125 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 85 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 66 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "poor communication and oversight of issues" ((in 24 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Dec 7, 2020

Company Overview

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

work life balance and great team work.

Cons

compensation package is not as competitive as others.

Western Union Response

5y

Thank you for sharing your experience as a Western Union employee with us. We're glad that you are enjoying working with your team and are able to achieve work-life balance. However, we're disappointed to hear about your feedback regarding compensation as we strive to provide competitive compensation packages based on annually reviewed salary market surveys and analysis. We take employee feedback very seriously, and as a current employee, we highly encourage you to continue sharing your comments with your manager or by answering our monthly WU Listens survey.

4.0

Dec 3, 2020

Chill environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work environment is good Employee friendly Almost industry standards salary No workload as such

Cons

Promotion is only given if someone leaves, there isn't default promotion Increment is not dependent on one's performance, it's HR driven

Western Union Response

5y

Thank you for your review. We're glad you enjoyed the work-environment and compensation while you were with Western Union. We strive to foster a diverse and inclusive culture where employees are fulfilled and supported in their roles. However, we're sorry to hear about the cons you experienced in terms of career growth as we do our best to provide opportunities fairly based on knowledge, skills, and contributions. We take all employee feedback to heart, and we will definitely share your comments with the appropriate teams to continue influencing positive change.

2.0

Dec 2, 2020

Work life

Teller

Recommend

CEO approval

Business Outlook

Pros

Good management during my time

Cons

quite taxing after awhile working there

Western Union Response

5y

Thank you for leaving a review. We're glad that you mentioned management as a pro to working at Western Union! We understand the significant impact management can have on our employees and strive to foster an environment where employees feel supported. We're sorry to hear about the con you experienced in terms of workload as we want all employees to feel fulfilled with the work they do for the company. We value all employee feedback we receive and we will definitely share comments like yours with the appropriate teams.

Viewing 2539 - 2541 of 2,941 Reviews

Jobs at Western Union

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Western Union

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