Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)
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Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Nov 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Nice colleagues and flexible scheduling

Cons

Nothing much at the moment

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Western Union Response
5y
Thank you for taking the time to leave a review. We are thrilled to hear that you are enjoying the company environment and experiencing work-life balance. We value employee feedback and will share these positives with leaders across the organization.
4.0
Nov 21, 2020
Recommend
CEO approval
Business Outlook

Pros

New opportunities to learn and new skills

Cons

Lots of continuous changes which leads to instability

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Western Union Response
5y
Thank you for taking the time to leave a review. We are pleased to hear that you had the opportunity to learn new skills as we strive to develop our employees at all levels of the organization. However, we're sorry to hear about the cons you experienced. We are currently in the middle of a very transformative time at Western Union, changing the way we work to deliver better customer service and drive growth for the company. We value employee feedback, and as a current employee, we highly encourage you to discuss your experience with your manager and answer our monthly WU Listens Survey.
4.0
Nov 21, 2020
Recommend
CEO approval
Business Outlook

Pros

The work life balance was good, at least in the Vienna office. There was a sense of friendship and teamwork in the office.

Cons

Really hard to advance in career and switch jobs, mostly because management and outdated processes.

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Western Union Response
5y
Thank you for leaving a review of your experience at Western Union. We're glad that you enjoyed work-life balance and the company culture as we strive to foster a diverse and inclusive work environment. However, we're disappointed to hear about the con you experienced in terms of career growth. We do our best to provide opportunities equally based on knowledge, skills, and contributions. We value all the feedback we receive from both current and former employees and as we continue to transform as an organization, we will share comments like yours with the appropriate teams.
Viewing 2542 - 2544 of 2,941 Reviews

Glassdoor has 3,803 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.