Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)
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Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Nov 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Fair payment, not so complicated tasks.

Cons

Working with money is dangerous, especially when the company wants to save money by not having a security person. There are almost 0 chances to advance in your career by having this job.

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Western Union Response
5y
Thank you for leaving a review. We're pleased that you mentioned compensation and workload as pros to working at Western Union! We want all our employees to have fulfilling careers, and so we're disappointed to hear your cons. We value all feedback that we receive from our employees, and we will share this with leaders across the organization. As a current employee, we encourage you to discuss your concerns with your manager or answer our monthly WU Listens survey.
4.0
Nov 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Home Office, Salary, Team, Worldwide, International

Cons

Benefits, Managers, Leaders, attidude, salary

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Western Union Response
5y
Thank you for taking the time to leave a review. We're glad to hear that you mentioned compensation and diversity as pros to working at Western Union! We are passionate about being a global company and we love how employees from all over the world can collaborate to help us move money for better. However, we're sorry to hear about the cons you have noted. We understand the impact that leadership can have on our employees and we strive to take care of all of our employees and their families through our global Total Rewards program. We take to heart all of the feedback that we receive, and as a current employee, we highly encourage you to share your thoughts by discussing these with your manager or by answering our monthly WU Listens survey.
3.0
Nov 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Work Life balance Good collaboration among teammates

Cons

Inexperienced manager Slow paced technology implementation

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Western Union Response
5y
Thank you for leaving a review. We're glad that you mentioned work-life balance and collaboration as pros to working at Western Union! However, we're disappointed to hear about the cons you experienced. We understand that management has a significant impact on our employees and so we work hard to foster an environment where everyone receives the utmost support and guidance from their managers. Western Union is also in the middle of a very transformative time, changing the way we work to deliver a better customer experience and drive growth for the company. As we continue to help influence positive change, we appreciate all the feedback we receive from former and current employees, and we will share your feedback with the appropriate teams.
Viewing 2545 - 2547 of 2,941 Reviews

Glassdoor has 3,803 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.