Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)
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Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Oct 31, 2020
Recommend
CEO approval
Business Outlook

Pros

time, skills, money. , growth, management

Cons

Area, service, people , Ai, tech

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Western Union Response
5y
Thank you for taking the time to leave a review. We're glad that you mentioned career growth and management as pros to working at Western Union! However, we're disappointed to hear about the cons you experienced. Western Union is currently in the middle of a very transformative time, changing the way we work to deliver a better customer experience and drive growth for the company. We take feedback to heart, and as a current employee, we highly encourage you to continue providing your comments by discussing your experience with your manager and by answering our monthly WU Listens Survey.
4.0
Oct 31, 2020

Experience at WU

Recommend
CEO approval
Business Outlook

Pros

Good work culture and work-life balance, interesting domain

Cons

Only WPF and WCF with Internal Applications No Web App

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Western Union Response
5y
First, thank you for 8+ years of hard work at Western Union! We're thrilled that you mentioned culture and work-life balance as pros. We strive to create a work environment where all employees can have fulfilling careers and experience work-life balance. However, we're sorry to hear about the con you experienced. Our company is currently going through changes and rapid digitization in order to drive further growth and better customer experience. We appreciate all the feedback we receive from both former and current employees, and as we continue to transform as an organization, we will share comments like yours with the appropriate teams.
5.0
Oct 31, 2020
Recommend
CEO approval
Business Outlook

Pros

Great money, great leaders and team.

Cons

Bad training, bad coffee, ugly office.

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Western Union Response
5y
Thank you for leaving a review! We are pleased you mentioned compensation and leadership as some of the pros of working at Western Union. We work hard to foster a diverse and inclusive work environment and we strive to take care of all our employees by providing competitive salaries and a variety of benefits. We're sorry to hear about your experience with training and office amenities, as we want all our employees to have fulfilling careers at Western Union. We appreciate all employee feedback, and as a current employee, we highly encourage you to discuss your experience with your manager and answer our monthly WU Listens Survey.
Viewing 2548 - 2550 of 2,941 Reviews

Glassdoor has 3,803 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.