Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 225 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 195 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good salary and esxpections of work" ((in 133 reviews)); "Good environment and culture" ((in 125 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 85 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 66 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "poor communication and oversight of issues" ((in 24 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Oct 27, 2020

Good work life balance, slow management

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

Good work life balance and career opportunities

Cons

Slow work, lethargic and ineffective management

Western Union Response

5y

Thank you for leaving a review. We are thrilled that you mentioned work-life balance and career opportunities as pros to working at Western Union! We want each employee to have a fulfilling experience and a healthy work-life balance. However, we are sorry to hear about the cons you experienced as we understand the impact management can have on our employees. We appreciate all feedback that we receive from current and former employees, and we will share your comments with the appropriate teams.

5.0

Oct 26, 2020

Best place to start your career

Manager

Recommend

CEO approval

Business Outlook

Pros

For fresh graduates its one of the best placed to start career and grow internally.

Cons

Company is very big and there can be a feeling that your function has no impact.

Western Union Response

5y

#WUHOO Thank you for your 5-star review! We love it when employees say we are a great place to start a career! We're sorry to hear about the cons you experienced as we want all our employees to have fulfilling careers at Western Union. We take all employee feedback to heart, and as we continue to transform as a company, we will share comments like yours with the appropriate teams.

3.0

Oct 20, 2020

Company experience

Senior associate solution engineer

Recommend

CEO approval

Business Outlook

Pros

Tech stack is good and good for learning if you are willing to learn on your own. Parties per quarter Perks and benefits

Cons

Management not that great. Lacks technical knowledge to carry out projects. Many projects come on flee but no proper execution

Western Union Response

5y

Thank you for taking the time to leave a review. We're glad that you mentioned technology, career growth, and benefits as pros to working at Western Union! We strive to keep up with the ever-growing technology demands and promote collaborative and productive work environments for all our employees around the world. However, we're sorry to hear about your experience with management. We understand the impact management can have on our employees, and we want everyone to receive the utmost support and guidance from their managers. We take all employee feedback to heart and will be sharing your comments with the appropriate teams as we continue to drive positive change in the organization.

Viewing 2551 - 2553 of 2,941 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Account Development Executive in California

Director Payments Platform Manager

Vice President, Financial and Regulatory Reporting

Western Union

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