Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and vacation time" ((in 214 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 203 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 170 reviews)); "Good environment and culture" ((in 137 reviews)); "Good salary and esxpections of work" ((in 136 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 94 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 63 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 22 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Oct 17, 2020

Good for career start

Aml specialist

Recommend

CEO approval

Business Outlook

Pros

Good place to start a career in AML

Cons

Limited opportunities for growing within the company

Western Union Response

5y

Thank you for taking the time to leave a review. We are thrilled that you mentioned that Western Union is a good place to start a career, as we want all our employees to have fulfilling careers. However, we are disappointed to hear about your experience with career growth as we strive to provide opportunities equally, based on knowledge, skills, and contributions. We appreciate all feedback we receive from former and current employees, and we will share your comments with the appropriate teams to continue influencing positive change in the organization.

5.0

Oct 16, 2020

Great place to work

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Exc environment, nice people,lots of benefits, many opportunities of growth and training

Cons

I do not see any consequence by the moment

Western Union Response

5y

#WUHOO! No cons? That is what we love to hear! We are glad you mentioned culture, benefits, and career opportunities as pros to working at Western Union. Thank you for leaving a 5-star review, and we're glad to have you on the team! We take all employee feedback to heart. As a current employee, we highly encourage you to continue discussing your experience with your manager and answering our monthly WU Listens survey.

5.0

Oct 11, 2020

Good place to work

Associate manager

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits Work life balance Flexible hours

Cons

Nothing major , being a new setup there have been some teething problems

Western Union Response

5y

Thank you for taking the time to leave a review. We are thrilled whenever employees say we're a good place to work! We love that you mentioned benefits and work-life balance as pros to working at Western Union. As we continue to transform as a company, changing the way we work to deliver a better customer experience and drive growth, we highly appreciate all feedback we receive from our employees. As a current employee, we highly encourage you to continue discussing your experience with your manager and answering our monthly WU Listens survey.

Viewing 2554 - 2556 of 2,941 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Part-Time Retail Sales and Customer Service Associate in Miami, FL

Manager, T&E and Accounts Payable

Senior Manager, Pricing

Western Union

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