Western Union reviews

3.5

59% would recommend to a friend

(2,942 total reviews)
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Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,942 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Sep 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Reasonable workload, international team, great managers

Cons

Long periods of hire freeze,

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Western Union Response
5y
Thank you for your review. We are glad that you mentioned workload, management, and diversity as pros to working at Western Union! We are passionate about creating a diverse and inclusive work environment, and we love seeing how our employees around the world can collaborate and move money for better. We are sorry to hear about the con you experienced with hiring freezes. Given the current COVID-19 pandemic, we are prioritizing the health and safety of our employees and candidates., but we are currently hiring in our various global locations. We take all employee feedback to heart. As a current employee, we highly encourage you to discuss your experience with your manager and regularly respond to our WU Listens survey.
5.0
Sep 22, 2020

work

Recommend
CEO approval
Business Outlook

Pros

good working hours in the work

Cons

none none none none none none

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Western Union Response
5y
No cons?! That is what we love to hear! #WOOTWU We love that you are having such a positive experience as a #WUEmployee, and thank you for leaving a 5-star review.
4.0
Sep 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Good company benefits and competitive salary package

Cons

You have to adapt to the structural changes of the company quickly

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Western Union Response
5y
Thank you for your review. We're glad that you mentioned compensation and benefits as pros! Our employees do their best to help us move money for better and in return, we take care of our employees and their families by providing competitive salaries and a variety of benefits. We're sorry to hear about the con you experienced. We are in the middle of a very transformative time at Western Union, changing the way we work to improve customer experience and drive growth for the company. We want each employee to have a part in improving our collaboration, communication, and culture.
Viewing 2566 - 2568 of 2,942 Reviews

Glassdoor has 3,804 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.