Western Union reviews

3.5

59% would recommend to a friend

(2,942 total reviews)
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Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,942 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Sep 12, 2020

Overall happy

Recommend
CEO approval
Business Outlook

Pros

Incredible space to grow within the company

Cons

A big brave vision but actually passive in actions

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Western Union Response
5y
Thank you for your review. We're glad you experienced career growth opportunities while at Western Union. Employee feedback is important to us, and we are always looking for ways to better provide employees with the best experience. We will definitely share your comments with the appropriate teams to drive positive change in the organization.
5.0
Sep 8, 2020

Amazing.

Recommend
CEO approval
Business Outlook

Pros

Management is really generous and my co-worker are so kind and friendly. We're not just a coworker but we treat each other like a family.

Cons

Long hours work. 6 days a week.

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Western Union Response
5y
Thank you for leaving a 5-star review! We're thrilled to see that you love the work environment and have positive experiences with management. We want all our employees to have fulfilling careers and feel supported here at Western Union. However, we're disappointed to hear about the con you experienced as we want all our employees to experience work-life balance. We appreciate all feedback from our employees, and as a current employee, we highly encourage you to discuss your experience with your manager and answer our monthly WU Listens survey!
4.0
Sep 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Depending on the team you will be working with, Chilled environment

Cons

Really confused wrt to managerial aspect. Half of the time we werent aware what we are gonna do in the next phase.

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Western Union Response
5y
Thank you for taking the time to leave a review. We’re glad that you are enjoying our work environment as we are passionate about creating a diverse and inclusive workplace here at Western Union. However, we’re sorry to hear about your experience with management and our company changes. We are currently in the middle of a very transformative time, changing the way we work to improve our customers’ experience and drive growth for the company. Along with this continuous improvement, it is top of mind for us to improve our teamwork, culture, and communication continuously. We take all feedback to heart and will be sharing this with leaders across the company to help influence positive change. As a current employee, we highly encourage you to discuss your experience with your manager, answer our monthly WU Listens survey, or to email us confidentially through careers@westernunion.com.
Viewing 2569 - 2571 of 2,942 Reviews

Glassdoor has 3,804 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.