Western Union reviews

3.5

59% would recommend to a friend

(2,939 total reviews)
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Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Mar 10, 2016

Work for Better

Recommend
CEO approval
Business Outlook

Pros

Admittedly I have been there a short time but, just the last month has been a breath of fresh air. I have been blessed in that I have worked at some great places and as a vet I know what it is like to be a part of something that you are proud of. My previous civilian employment never made me feel like I was part of a group working together to do something great. Working at WU I get to talk with people all over the world and it makes me feel good when I show up for work and I know I can do something that could improve lives, make the world more connected and do some good for others in need. The process of starting at a new job is generally a total disaster; your computer takes days to be ready, no one talks to the "ugly new guy" and you have no idea what is going on. At Western Union my computer was ready when I showed up, everyone is very nice and my first line managers actually take the time to see how I am doing as well as give me guidance on expectations. I have had the chance to speak Spanish, Arabic and most people can understand my broken english (I was born and raised in Florida, so you know it can be difficult for people who didn't grow up "redneck"). The multicultural feel is amazing I love going into the cafe and hearing all these languages it is like walking around Heathrow Airport. My experience with WU really started some time ago, after attending a veteran's recruiting event. The recruiting staff were very engaged they called me regularly to get status updates and advocated on my behalf. I am very grateful for the opportunity and I hope to repay that kindness and professionalism with hard work.

Cons

1. They only occasionally have coconut chicken curry in the cafe (I feel like there should be a permanent curry bar section) 2. The elevators are terribly slow, good for conversation bad for being late to Skype meetings. 3. The parking lot reminds me of Disney World except no trams to bring me to the door. 4. Security is like Fort Knox so if you are the type of person who thinks wearing an ID badge clashes with your Bananarama lunch box then you may have change your accessories.

5.0
Feb 12, 2016

Compliance Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love working here! Compliance is a large, global organization, but HQ has fostered a cooperative team environment. Also, the global organization for the whole company feels connected through the WU Foundation's robust charitable activities. My day-to-day work is interesting and ever-evolving -- I enjoy that challenge. My management places a lot of trust in the abilities of individual contributors, and that makes me feel good at work. As a new hire, the onboarding process for my department was terrific!

Cons

It is very hard to get into the company, because WU tries to promote from within. If you see a job advertised, the best way in is to find someone already working there to refer you. I had to apply many times before I was interviewed.

3.0
Jan 22, 2016

Senior Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very strong company that makes money.

Cons

They do not know what they want to do when and if they grow up.

Viewing 256 - 258 of 2,939 Reviews

Glassdoor has 3,801 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.