Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 218 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 170 reviews)); "Good salary and esxpections of work" ((in 136 reviews)); "Good environment and culture" ((in 130 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 88 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,939 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,939 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

1.0

Mar 27, 2015

Caveat Emptor

Aml compliance analyst

Recommend

CEO approval

Business Outlook

Pros

Global enterprise, with a laid back, agile environment. outstanding benefits and in an area of financial services (msb) not considered mainstream

Cons

The interview process, and job descriptions don't mean anything to management and HR. Once you are in the door, either do as you are told or expect to be intimidated to resign.

2.0

Mar 20, 2015

I have loved working for WU Digital, the digital arm in San Francisco, but I despise the broader company. No leadership.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

WU Digital is fun, energetic, with a can do attitude

Cons

Western Union overall is burocratic, has no vision, lacks leadership.

2.0

Mar 12, 2015

Used to be very good, now it is just ok.

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Decent pay, good benefits and international work environment.

Cons

Losing market share fast and executive management is not capable of creating significant growth. Compliance and legal restrictions make it very hard to grow. This has resulted to be in a cost reduction mind set due the low expectations of growth. Many issues with lack of communication.

Viewing 259 - 261 of 2,939 Reviews

Jobs at Western Union

Senior Product Manager – USDPT

Account Development Executive in California

Account Development Executive in California

Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Caveat Emptor

I have loved working for WU Digital, the digital arm in San Francisco, but I despise the broader company. No leadership.

Used to be very good, now it is just ok.

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