Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and you should improve your English skill." ((in 212 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 171 reviews)); "Good salary and esxpections of work" ((in 132 reviews)); "Good environment and culture" ((in 121 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 84 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 36 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,940 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

2.0

Feb 8, 2020

WU is good place to start, but it's really difficult to get any promotion.

Aml compliance officer

Recommend

CEO approval

Business Outlook

Pros

The company's culture is good.

Cons

Terrible benefits package, salaries are lower than the market's average, usually, people get promotions not because of their knowledge and hard work, but because their relationship with management.

Western Union Response

6y

Thank you for leaving a review and we thank you for being with our #WULithuania team for 5+ years! We’re happy to see that you listed the company culture as a pro and we agree because we are so lucky to have passionate people on our team! We are saddened to hear about your experience regarding benefits and promotions We do our best to take care of our employees by providing a competitive salary and benefits package and by considering promotions based on knowledge, ability, and contribution. We appreciate your feedback as we continue to create positive change in the organization. You may also feel free to share your thoughts with us through our different avenues for feedback such as discussing with your manager, responding to our monthly WU Listens program, or emailing us confidentially through careers@westernunion.com.

4.0

Jan 30, 2020

Good company with growing oppurtunities

Anti money laundering compliance

Recommend

CEO approval

Business Outlook

Pros

-Great growing opportunities -Training -Shadowing other departments and seeing how they work

Cons

-Salary could be higher -Poor communication between departments

Western Union Response

6y

Thank you for taking the time to leave a review! We are glad that you acknowledged training and career growth opportunities as pros. We understand that compensation and communication between departments is an imporant part of job satisfaction. As we work on creating positive change across the organization, we will definitely share your feedback to the appropriate teams.

4.0

Jan 25, 2020

Great place to work

Aml compliance associate

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits like transportation and health insurance

Cons

Sometimes difficult to move up

Western Union Response

6y

#WUHoo! We're glad to see that you think of Western Union as a great place to work! We love that you mentioned some of our benefits as pros. We're saddened to hear that it can be difficult to move up in the company as we are constantly working to create an environment where employees can grow and develop in their roles. Employee feedback is always valuable to us and we provide various avenues for this - you may wish to discuss growth opportunities with your manager, answer our monthly WU Listens survey, or reach out confidentially to careers@westernunion.com.

Viewing 2617 - 2619 of 2,940 Reviews

Jobs at Western Union

Part-Time Retail Sales and Customer Service Associate in Miami, FL

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Manager, People Analytics & AI

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Western Union

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WU is good place to start, but it's really difficult to get any promotion.

Good company with growing oppurtunities

Great place to work

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