Western Union reviews

3.5

59% would recommend to a friend

(2,940 total reviews)
avatar

Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Feb 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Good! All people very normal here

Cons

Not good!! Some people not good here

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Western Union Response
6y
We appreciate you taking the time to leave a review. We're happy to see that you enjoyed working with your Western Union colleagues. We do our best to create a work environment where everyone is treated with trust and respect and is empowered to do their best work! We also offer various feedback mechanisms (manager 1:1s, WU Listens, HR teams, and Ethics reporting) to share our concerns and help effect positive change for our employees!
3.0
Feb 19, 2020

Great company love western union

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, they look after you and great benefits

Cons

Lack of internal promotion and some management don’t listen

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Western Union Response
6y
We're glad to hear that you love the company and believe that Western Union is a great place to work! We care about every employee, and so we do our best to provide great benefits and a positive, collaborative work environment. We're sorry that you feel that way about career growth and management. We always seek to provide opportunities based on contribution, skills, and experience. Leadership development is also an ongoing priority so that our employees feel supported with the work they are doing in the company. As a current employee, we encourage you to share your thoughts further so that we can better influence positive change. You can do this through our monthly WU Listens survey, discussing career growth opportunities with your manager, or if you would like, you can connect with us confidentially by emailing careers@westernunion.com.
4.0
Feb 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Global environment, you have to generate work yourself by doing POCs

Cons

Less option for growth and career progression

avatar
Western Union Response
6y
First, we want to say thank you for all your hard work as a #WUEmployee! We do our best to encourage every team member to share their thoughts and ideas that will contribute to making Western Union a great place to work. We are disappointed that you had a negative experience in terms of career growth. We strive to provide opportunities equally based on contribution, skills, and experience. Depending on your location, we highly encourage you to visit our wu.com/careers website to explore other roles at the company.
Viewing 2614 - 2616 of 2,940 Reviews

Glassdoor has 3,802 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.