Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 218 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 170 reviews)); "Good salary and esxpections of work" ((in 136 reviews)); "Good environment and culture" ((in 130 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 88 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,939 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,939 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

3.0

Mar 3, 2020

Monotony is inevitable here.

Fraud prevention analyst

Recommend

CEO approval

Business Outlook

Pros

Health insurance, friendly work environment, mostly young and talented employees. Self-development, career opportunities.

Cons

The job itself is repetitive, there is no possibility to get a fixed schedule. Very bad life-work balance, it can damage employee's health. I Wouldn't recommend to work at one department any longer than 9 months, you can simply become a robot.

Western Union Response

6y

Thank you for writing a review of your experience at Western Union. We're glad to see that you enjoy working with your colleagues and are receiving great benefits and opportunities for self-development. We agree we have the best employees who are moving money for better with us around the world! However, we are saddened to hear about your negative experience. We do our best to create an environment where employees can have work-life balance. Feedback plays a vital role in the company, and we will take note of your review moving forward. As a current employee, we also encourage you to use our other avenues for feedback, like discussing your experience with your manager and answering our monthly WU Listens survey.

5.0

Feb 20, 2020

Great Place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Travel opportunity across India and International

Cons

Too many concalls and ppts

Western Union Response

6y

Thank you for leaving a review. We agree that our company's global nature and opportunities to meet colleagues around the world are just some of the pros of being a #WUEmployee. Being a truly global company, the ways in which we collaborate are a big part of how we work to drive our business forward.

3.0

Feb 19, 2020

Good enviroment

Security guard

Recommend

CEO approval

Business Outlook

Pros

Good! All people very normal here

Cons

Not good!! Some people not good here

Western Union Response

6y

We appreciate you taking the time to leave a review. We're happy to see that you enjoyed working with your Western Union colleagues. We do our best to create a work environment where everyone is treated with trust and respect and is empowered to do their best work! We also offer various feedback mechanisms (manager 1:1s, WU Listens, HR teams, and Ethics reporting) to share our concerns and help effect positive change for our employees!

Viewing 2611 - 2613 of 2,939 Reviews

Jobs at Western Union

Product Manager, Compliance Systems & Analytics

Retail Sales and Customer Service Associate in Phoenix

Manager, T&E and Accounts Payable

Part-Time Retail Sales and Customer Service Associate in Miami, FL

Western Union

Western Union reviews

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Monotony is inevitable here.

Great Place

Good enviroment

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