Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 218 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 170 reviews)); "Good salary and esxpections of work" ((in 136 reviews)); "Good environment and culture" ((in 130 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 88 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,939 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Western Union has an employee rating of 3.5 out of 5 stars, based on 2,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

3.0

Mar 5, 2020

Great work culture

Senior operations specialist

Recommend

CEO approval

Business Outlook

Pros

helpful management, proactive HR team, team culture, independence to work

Cons

company does not spend much on staff activities, bureaucracy, not all managers are supportive

Western Union Response

6y

Thank you for recommending us as an employer! We are happy to see that you have listed management, the HR team, and our team culture as pros! At Western Union, we strive to provide a work environment where all employees feel supported and where every employee is encouraged to share their ideas and concerns. However, we’re disappointed to hear about your feedback on leadership as we understand the impact that our leaders can have across the organization. Your thoughts are critical for us to help ensure we are effecting positive change across our organization, and we will share your feedback with the necessary teams.

3.0

Mar 3, 2020

It is a simple job at where you have to check on your currently and make it tally without any shortage

Front line/cashier

Recommend

CEO approval

Business Outlook

Pros

Able to learn about new currency and the daily rates... As well as you can communicate with various culture

Cons

Unable to have fun as it will be checked upon the HQ.. no specific break pattern... You will be sent to some other branches in sudden for relief even your are new to that area

Western Union Response

6y

Thank you for your review. We take pride in having such a passionate and diverse group of employees who are behind everything we do at Western Union! We strive to build a work environment where our employees feel fulfilled at work, and so feedback plays a critical role in helping us ensure this. As we continue to transform as an organization, we will take note of your feedback and bring it up to the appropriate teams.

4.0

Mar 3, 2020

mid-sized company, work-life balance,

Senior technical consultant

Recommend

CEO approval

Business Outlook

Pros

Cutting Edge Technology in areas like containers , cloud etc. Highly Supportive Senior Management. Competitive Pay Scale. Great Work Life Balance. Fair Practices of evaluation.

Cons

Cross Team Collaborations can be improved. DevOps Practices can be improved.

Western Union Response

6y

First, thank you for your 10+ years at Western Union! We are happy to see that you've listed many pros like technology, supportive management, and competitive compensation and benefits. We want our employees to be satisfied and fulfilled in their careers here, along with having a healthy work-life balance. We appreciate you taking the time to share such detailed feedback with us as these will allow us to help influence positive change across the organization. We will be sharing your feedback with the appropriate teams, and we encourage you to participate in our monthly WU Listens survey to continue providing feedback as a #WUEmployee!

Viewing 2608 - 2610 of 2,939 Reviews

Jobs at Western Union

Manager, T&E and Accounts Payable

Retail Sales and Customer Service Associate in Phoenix

Product Manager, Compliance Systems & Analytics

Part-Time Retail Sales and Customer Service Associate in Miami, FL

Western Union

Western Union reviews

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Great work culture

It is a simple job at where you have to check on your currently and make it tally without any shortage

mid-sized company, work-life balance,

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