Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and you should improve your English skill." ((in 212 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 171 reviews)); "Good salary and esxpections of work" ((in 132 reviews)); "Good environment and culture" ((in 121 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 84 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 36 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,940 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,940 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Dec 12, 2019

Employee friendly

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good learning environment with employee friendly policies

Cons

No cons to be shared

Western Union Response

6y

We're glad to hear that you were able to grow professionally through training and development while you were in Western Union. Our employees are very important to us so we always strive to ensure that we offer a great working environment, top benefits, and work-life flexibility.

4.0

Dec 1, 2019

Nice work culture

Senior associate

Recommend

CEO approval

Business Outlook

Pros

Opportunity to work in new technologies as they are migrating to new platforms now. Flexible work environments and good management.

Cons

work on onshore and offshore model so there is huge dependencies on onshore team which sometimes create delay in making decisions.

Western Union Response

6y

We are glad to hear that your experience at Western Union was a positive one! We want all employees to have a healthy work-life balance, so we are happy to see that you agree! We take feedback to heart so we will share your comments with the appropriate teams so we can continue to create positive change in our organization.

3.0

Nov 28, 2019

Devops

Devops engineer

Recommend

CEO approval

Business Outlook

Pros

Flexible timings , Cab , Work life balance can be maintained , Leaves

Cons

Work may come in patches . Late Evening calls .

Western Union Response

6y

Thank you for taking the time to leave a review. We are glad to see that you are able to enjoy the work flexibility we offer and we will definitely share your feedback to help promote positive change in the organization.

Viewing 2623 - 2625 of 2,940 Reviews

Jobs at Western Union

Manager, T&E and Accounts Payable

Retail Sales and Customer Service Associate in Phoenix

Product Manager, Compliance Systems & Analytics

Part-Time Retail Sales and Customer Service Associate in Miami, FL

Western Union

Western Union reviews

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Employee friendly

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Devops

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