Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and you should improve your English skill." ((in 212 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 171 reviews)); "Good salary and esxpections of work" ((in 132 reviews)); "Good environment and culture" ((in 121 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 84 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 36 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,940 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,940 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

3.0

Nov 24, 2019

Overall Good Experience So Far

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Mediclaim Policies, Work Life Balance, Leave Policies

Cons

Need a proper vision

Western Union Response

6y

Thank you for leaving a review. We love how you consider the work flexibility and benefits we offer as pros! We take employee feedback seriously and work hard to create a culture where our employees are encouraged to share ideas and voice their concerns especially regarding the future of the company. Given our globally-minded nature, we’re constantly reviewing key considerations for where our jobs should be located and the demand for the roles we need to continue being a business leader. As our organization continues to change for the better, we will share comments like yours to help influence positive change.

3.0

Nov 24, 2019

Good start

Accounting associate

Recommend

CEO approval

Business Outlook

Pros

Easy tasks, leveling up every year

Cons

Low salary and monotonic job

Western Union Response

6y

Thank you for taking the time to leave a review and sharing feedback on your experience working at WU. This feedback will be helpful as we continue to review and change our organization.

4.0

Nov 16, 2019

It depends what department are you working at

Editor, alt channels

Recommend

CEO approval

Business Outlook

Pros

Big company, a lot of opportunities. Many additional activities in case you're into that.

Cons

I feel like the salaries are lower compared to similar companies in Vilnius. And if you're in compliance, the job is not easy. But I guess this is not company's fault.

Western Union Response

6y

Thank you for sharing the positive points of your experience working at WU! We appreciate your feedback.

Viewing 2626 - 2628 of 2,940 Reviews

Jobs at Western Union

Manager, T&E and Accounts Payable

Retail Sales and Customer Service Associate in Phoenix

Product Manager, Compliance Systems & Analytics

Part-Time Retail Sales and Customer Service Associate in Miami, FL

Western Union

Western Union reviews

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Overall Good Experience So Far

Good start

It depends what department are you working at

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