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      Western Union

      Engaged Employer

      Western Union reviews

      3.5

      60% would recommend to a friend

      (2,938 total reviews)
      avatar

      Devin McGranahan

      54% approve of CEO

      51% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.3

      Work/Life balance

      3.2

      Senior management

      3.2

      Career opportunities

      Western Union has an employee rating of 3.5 out of 5 stars, based on 2,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Aug 15, 2019

      Great place to learn

      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      People - they are the best! Global and supportive environment, ideal environment to grow and assume various responsibilities. Well vocalized vision that somehow really connects the people to do more for their customers.

      Cons

      Positions are sometimes too narrow and you can caught yourself "isolated" in a specific area only and accordingly you tend to sense the repetition and routine.

      avatar
      Western Union Response
      6y
      We share your sentiment about the amazing people at WU! At WU, we strive to nurture a culture in which all employees receive the utmost support and guidance from their managers so that they are able to grow within their roles. We have noted your feedback regarding new opportunities and will share your comments with the appropriate teams.
      3.0
      Jul 31, 2019

      Work life balance

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Brilliant work life balance and lovely environment to work for, people are friendly

      Cons

      Not much work progression and salary is below par

      avatar
      Western Union Response
      6y
      We are happy to see that you have listed our work-life balance policy as a pro, but we are disappointed to hear about your experience with career growth opportunities. At WU, we strive to nurture a culture in which all employees receive the utmost support and guidance from their managers so that they are able to grow within their roles. As a current employee, if there is any additional information you would like to share confidentially, please feel free to reach out to careers@westernunion.com.
      4.0
      Jul 30, 2019

      Great Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Enjoy the ride while it lasts! Great international teams, flexibility, enough room for individual drive and piloting new ideas, open-minded, team-oriented

      Cons

      short-termed based decision making: mostly only until next quater. Your job is never safe and your manager can change on an annual Basis.

      avatar
      Western Union Response
      6y
      We appreciate your dedication over the past 8 years at WU! We are glad to see you have enjoyed working with great people across the globe, and have even listed flexibility and career growth as pros. We are disappointed to hear of your experience as we enter this transformative time. Our commitment to our employees holds steadfast. We believe every person in our community deserves to be treated with uncompromising trust and respect and we are working toward this goal every day. If you would like to share any additional information regarding your experience confidentially, please feel free to reach out to careers@westernunion.com.
      Viewing 2650 - 2652 of 2,938 Reviews
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      Glassdoor has 3,799 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.