Western Union reviews

3.5

59% would recommend to a friend

(2,938 total reviews)
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Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Sep 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Global environment, tolerant, diverse atmosphere

Cons

Complex systems and processes, slow movements due to many approvals needed for anything

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Western Union Response
6y
We appreciate you taking the time to share your perspective and feedback. We are glad to see you recognize our diverse culture - it's definitely a top priority for us! We take all feedback to heart and will share it with the appropriate teams. If you would like to provide additional feedback through our confidential email, we'd greatly appreciate that. Please feel free to email us at careers@westernunion.com.
4.0
Sep 6, 2019

Good place to work

Recommend
CEO approval
Business Outlook

Pros

very stable place with good environment

Cons

Under restructuring a lot of positions will not be available in the future

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Western Union Response
6y
Thank you for taking the time to write a review about your experience as an employee of Western Union! We are glad to see you would recommend WU and that you list our company culture as a pro. One of our top priorities is to provide a positive work environment for our employees around the globe. We announced WU’s new strategy and operating model during our second quarter earnings. Part of this means we must make difficult decisions regarding our workforce to ensure the continued success of the business. We also want to ensure everyone at WU has the support they need to help them manage through the change both personally and professionally. As we continue to help influence positive change across our organization, we will share your comments with the appropriate teams. If you’d like, to share more details regarding your experience confidentially, please feel free to reach out to us at careers@westernunion.com.
4.0
Sep 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Western Union trust their employees and senior management is very transparent

Cons

There is a limited career prospect

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Western Union Response
6y
We appreciate you leaving a review and acknowledging your positive experience with our management teams! We are disappointed to hear that you have had a negative experience in terms of career growth as we strive to allocate resources and provide opportunities equally, based on contribution, skills, and experience. Additionally, depending on your location, we encourage you to visit our wu.com/careers website to explore other roles at the company! #WUCareers
Viewing 2647 - 2649 of 2,938 Reviews

Glassdoor has 3,799 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.