Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 209 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 175 reviews)); "Good salary and esxpections of work" ((in 134 reviews)); "Good environment and culture" ((in 127 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 85 reviews)); "Poor Leadership and path on the direction for the future" ((in 77 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,938 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,938 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Sep 14, 2019

Associate, Quality Assurance

Associate, quality assurance

Recommend

CEO approval

Business Outlook

Pros

Salary as per marker standard, Good Policies, Good work life balance

Cons

Old Technology, Limited scope to learn something innovative

Western Union Response

6y

We appreciate you taking the time to leave a review and are glad to see you listed work/life balance and policies as pros. We will share your feedback regarding technology and innovation with the appropriate teams.

4.0

Sep 13, 2019

Great Company to work with

Associate manager

Recommend

CEO approval

Business Outlook

Pros

Work life balance is great here.

Cons

None as it is performing great.

Western Union Response

6y

What a #WUWIN! Thank you for such a positive review. We are thrilled to hear that your time as an Associate Manager in Pune has been very fulfilling. We're also happy to hear you have taken advantage of our work-life balance benefits. We hope that these aspects will continue to contribute to your positive working experience at WU!

5.0

Sep 10, 2019

Great benefits, caring supervisors and transparent upper management

Database administrator

Recommend

CEO approval

Business Outlook

Pros

Work can become monotonous quickly, but you are always given an opportunity to do other tasks. Great supervisors.

Cons

Work is monotonous, rules change often.

Western Union Response

6y

Thank you for sharing your thoughts with us as a Database Administrator! We are glad to hear about your experience with your supervisors/management and the endless opportunities you received to develop and grow your skills. We encourage you to share any additional feedback about your experience through our confidential email careers@westernunion.com or use our WU Listens monthly survey to provide real-time improvement ideas for our leadership team.

Viewing 2644 - 2646 of 2,938 Reviews

Jobs at Western Union

Regional Sales Support

Product Manager, Compliance Systems & Analytics

Retail Sales and Customer Service Associate in Phoenix

Manager, T&E and Accounts Payable

Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Associate, Quality Assurance

Great Company to work with

Great benefits, caring supervisors and transparent upper management

Jobs at Western Union

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