Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and you should improve your English skill." ((in 203 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 198 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 166 reviews)); "Good environment and culture" ((in 124 reviews)); "Pay is good and competitive" ((in 109 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 83 reviews)); "Poor Leadership and path on the direction for the future" ((in 73 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 59 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "poor communication and oversight of issues" ((in 22 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,938 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

3.0

Sep 22, 2019

Work-life balance is great

Associate

Recommend

CEO approval

Business Outlook

Pros

Very good Work Culture, Policies are employee-centric like- Work From Home Leaves Encashment Transportation Facility

Cons

Vision is not clear

Western Union Response

6y

Thank you for sharing your feedback with us regarding your role in our #WUPune office. We are glad to see you list our culture, work/life balance, and much more! We are disappointed to hear that the vision of the organization has not been clear. We are driving changes during this transitional time to help us ensure our steady growth and retain/build on our position as a leader in cross-border, cross-currency money movement. We are confident that this transformation is going to help drive us ahead in the market and that our employees around the world will be set up for success with the skills and capabilities needed for the future. We encourage you to share any additional feedback with us through a confidential email careers@westernunion.com, or use our WU Listens monthly survey. We are listening, and together, we want to help employees understand and drive ahead for success.

5.0

Sep 19, 2019

Review

Junior associate

Recommend

CEO approval

Business Outlook

Pros

Good team and efficient people to work with

Cons

I personally don’t have any

Western Union Response

6y

Thank you for sharing your experience with us. We're glad to hear that your time with us has been positive and that you enjoy working with your teammates! #WUWin

5.0

Sep 17, 2019

Old company with FinTech Culture

Consultant

Recommend

CEO approval

Business Outlook

Pros

Great place to work; freedom to explore new tech and ideas.. work flexibility, start-up culture

Cons

None so far to mention as of now

Western Union Response

6y

#WUHOO! We are so glad that you are having a great time at WU! We're happy to hear of all the pros you listed including work/life balance.

Viewing 2641 - 2643 of 2,938 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate in Phoenix

Manager, T&E and Accounts Payable

Product Manager, Compliance Systems & Analytics

Part-Time Retail Sales and Customer Service Associate in Miami, FL

Western Union

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Work-life balance is great

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Old company with FinTech Culture

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