Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and you should improve your English skill." ((in 203 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 198 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 166 reviews)); "Good environment and culture" ((in 124 reviews)); "Pay is good and competitive" ((in 109 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 83 reviews)); "Poor Leadership and path on the direction for the future" ((in 73 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 59 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "poor communication and oversight of issues" ((in 22 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,938 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,938 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Sep 25, 2019

Review

Corporate communications assistant

Recommend

CEO approval

Business Outlook

Pros

Friendly Co-workers Career Progression Able to choose own projects

Cons

It's an old company, thus set in it's ways A bit too corporate

Western Union Response

6y

We appreciate you providing feedback. We truly pride ourselves in providing strong career growth for our employees. We will share your feedback with the appropriate teams, but feel free to share your feedback in our WU Listens monthly survey to provide real-time improvement ideas for our leadership team or contact us to share information confidentially at careers@westernunion.com.

4.0

Sep 24, 2019

Great Company to Work For

Area sales executive

Recommend

CEO approval

Business Outlook

Pros

Great benefits. Terrific Salary. Superb Management. Overall, a great company to work!

Cons

Given that my role was defined by a certain territory, any professional advancement required a move to Toronto. That was the sole reason behind leaving Western Union.

Western Union Response

6y

We're so glad to see you would recommend WU as an employer and we're happy to see you list out many pros including recognizing management. Thank you for taking the time to share your feedback!

4.0

Sep 22, 2019

Excellent place to work

Asm (area sales manager)

Recommend

CEO approval

Business Outlook

Pros

Job Security Job opportunities Global travel

Cons

High level of bureaucracy delays new products

Western Union Response

6y

We are thrilled to see you have been with WU for 10+ years. Thank you for your commitment, hard-work, and positive outlook! We appreciate your feedback and if you would like to share any additional information, please leverage the WU Listens monthly survey or contact us directly at careers@westernunion.com.

Viewing 2638 - 2640 of 2,938 Reviews

Jobs at Western Union

Product Manager, Compliance Systems & Analytics

Manager, T&E and Accounts Payable

Retail Sales and Customer Service Associate in Phoenix

Part-Time Retail Sales and Customer Service Associate in Miami, FL

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