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      Western Union

      Engaged Employer

      Western Union reviews

      3.5

      60% would recommend to a friend

      (2,933 total reviews)
      avatar

      Devin McGranahan

      54% approve of CEO

      51% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.3

      Work/Life balance

      3.2

      Senior management

      3.2

      Career opportunities

      Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Nov 7, 2014

      WU

      Manager, electronic records
      Recommend
      CEO approval
      Business Outlook

      Pros

      Forward looking, new changes on the way.

      Cons

      Top heavy management, outdated technology.

      2.0
      Nov 4, 2014

      Little opportunity for professional growth; disconnect between senior management and workforce

      It manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      My immediate team is high performing, strong work ethic, great working relationships and collaboration. Benefits are generally very good, great vacation and salaries seem to be higher than average.

      Cons

      Western Union have slow or little innovation. It is extremely difficult to get any funding or investment in technology upgrades or product investment. There is a culture of layoffs and cutting costs to make earnings numbers. At least a couple of major layoffs every year for the past few years. There are silos between groups/teams, even in same departments. Very difficult to troubleshoot system problems between various IT teams. Lots of bureaucracy.

      Viewing 2689 - 2691 of 2,933 Reviews
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      ReviewsWestern Union reviews

      Glassdoor has 3,794 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.