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      Western Union

      Engaged Employer

      Western Union reviews

      3.5

      60% would recommend to a friend

      (2,933 total reviews)
      avatar

      Devin McGranahan

      54% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      3K reviews
      4.0
      Nov 3, 2014

      Great brand legacy and good group of co-workers. Needs quite a bit of work on process.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice group of people and the work hours are reasonable. Working hard to keep the brand relevant in the 21st century.

      Cons

      The company has historically under-invested in systems and over complicated the processes to get things done quickly. This is keeping the company from moving fast and being relevant.

      2.0
      Oct 28, 2014

      Unfortunate

      Senior analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      good people, benefits, hours, lunch

      Cons

      poor management, low pay, disrepected by supervisor

      1.0
      Oct 18, 2014

      The Lunatics Are Running The Asylum

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting work when you are allowed to do it without interference. Some good people at middle / lower level in the company. Offering a service that people really need.

      Cons

      Am I the only person to have spotted that the CEO doesn't have a clue? Revenue down, profits down, customers switching, share price collapsed, and his 'strategy' in response is to fire people and travel around the world in luxury with his personal photographer and PR exec, posting pointless stories every day. Hanging around at the Gates and Clinton Foundation meetings talking about poverty. Talking about leadership at industry forums. Really ironic given his CEO package and total lack of leadership skills.

      Viewing 2692 - 2694 of 2,933 Reviews
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      Glassdoor has 3,794 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.